Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Remote Senior IT Support & Escalation Specialist

Dexter Technologies Inc

DEXTER TECHNOLOGIES INC is seeking a Senior IT Support Specialist to provide daily Help Desk support and escalate complex issues. The role covers hardware, software, imaging, and enterprise end-user environments. You will guide teammates, participate in IT projects, and help improve support processes, documentation, and services. Remote position with potential after-hours support based on needs. #J-18808-Ljbffr

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Remote Senior IT Support & Escalation Specialist in New York, NY vacancy
  •  ...About The Role This position supports both local and field users, including those at our General...  ...phone, via email, or by utilization of remote assistance tools. Provide technical...  ...equivalent required; Associates Degree in IT-related field preferred. Requires at least... 
    Remote work
    Senior
    Local area

    Perry Homes

    Plano, TX
    3 days ago
  •  ...Clarvida is seeking an IT Senior Support Specialist (U.S.-Based) to provide advanced remote and hands-on support for employees, offices, and field locations across...  ...partner coordination with ISPs and vendors, and escalation management, ensuring timely restoration and... 
    Remote work
    Senior

    Pathways

    New York, NY
    4 days ago
  • $26.89 per hour

     ...commitment to hiring and supporting active-duty and...  ...Enterprise IT Service Desk (EITSD...  ...prompt referrals and escalations to an appropriate IT...  ...the environment.As a Senior Computer User Support Specialist, your primary responsibility...  ...knowledge of remote tools.At least one... 
    Remote work
    Senior
    Full time
    Contract work
    Temporary work
    For contractors
    Work experience placement
    Shift work

    Empower ai

    Washington DC
    5 days ago
  •  ...Environments, Image management, Support of LAN / WAN networks, Email...  ...VIP/ Concierge Services, Home / Remote support to ALL BMO CM (Capital...  ...for this position. Provide IT orientation and training to...  ...Bloomberg, FactSet, etc. and escalate to application teams for more... 
    Remote work
    Senior
    Full time
    Work experience placement
    Local area

    Career Soft Solutions Inc

    New York, NY
    2 days ago
  • $52k - $72.8k

     ...Position Summary The Senior IT Support Specialist provides day-to-day Help Desk and end-user technical support while also serving as an escalation resource for more complex technology issues....  ...-management, software-deployment, remote-support, and related technologies.... 
    Remote work
    Senior
    Full time

    DEXTER TECHNOLOGIES INC

    Remote
    5 days ago
  •  ...seeks a Tier 3 Service Desk Technician to escalate complex issues and lead client...  ...practices while providing direct end-user support as needed. You will engage with clients across on-site and remote channels, ensuring top-tier IT support quality and project success in... 
    Remote work
    Senior

    Industriasa

    Phoenix, AZ
    1 day ago
  • $115k - $135k

     ...Senior IT Support SpecialistTishman Speyer creates vibrant destinations...  ...seeking a Senior IT Support Specialist to provide dedicated technical...  ...level stakeholders without escalation.Key Responsibilities:...  ...and after-hours or weekend remote support as needed for business... 
    Remote work
    Senior
    Full time
    Work at office
    Local area
    Flexible hours
    Weekend work

    Tishman Speyer

    New York, NY
    4 days ago
  •  ...Description: Serve as the escalation point for complex and high-priority IT incidents and requests....  ...Desktop, access, and remote connectivity issues. Lead...  ...MFA, and access requests. Support Microsoft Intune app...  ...including communication with senior executives and... 
    Remote work
    Senior
    Permanent employment
    Full time
    For contractors

    Sterlington

    New York, NY
    3 days ago
  •  ...Location: 100 % remote Contract: Full-time,...  ...Posting Jurisdictions: To support US Eastern Time...  ...firm for founders, senior executives, and UHNWIs...  ...’re looking for an IT Senior Support Specialist to be a go-to technical...  ...issues, serve as an escalation point for the help... 
    Remote work
    Senior
    Permanent employment
    Full time
    Contract work
    For contractors

    Sterlington, PLLC

    Remote
    18 days ago
  •  ...DescriptionJob DescriptionIT Support Specialist ‐ SeniorLocation :...  ...Travel: Y Job Summary : IT Support Specialist Senior with a minimum of 7 years...  ...Provides Tier 2 deskside and remote end user support including...  ...SCCM, VTC, Zoom needed. Escalates complex problems to upper... 
    Remote work
    Senior

    Goldman Edwards INC

    Oklahoma City, OK
    4 days ago
  •  ...IT Support SpecialistJob Title: IT Support Specialist - Senior Security Clearance: Ability to Obtain Public Trust Location:...  ..., VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level...  ...ability to document processes.Remote and Deskside Experience troubleshooting... 
    Remote work
    Senior
    Contract work

    ClearanceJobs

    Washington DC
    1 day ago
  • $94k - $118k

     ...technology, and products that IT provides and IT governance to...  ...resources, training and supporting technology users, providing network...  ...standards. Take ownership of escalated tickets from junior analysts...  ..., Active Directory, Remote Desktop Tools including all phases... 
    Remote work
    Senior
    Local area

    New York Power Authority

    White Plains, NY
    1 day ago
  •  ...with the focus on continuing the unprecedented growth achieved over the past 6 years. The Senior IT Support Specialist serves as both an intake and an upper-tier escalation point for technical issues, with a focus on streamlining the end-user experience. This... 
    Remote work
    Senior
    Work at office
    Local area

    S & S Truck Parts

    Schaumburg, IL
    2 days ago
  • $82k - $92k

     ...We're currently seeking a full-time Senior IT Support Specialist to join our Advanced Technology Group...  ...performance of computer system problems and escalates or corrects issues as necessary....  ...systems. Familiarity with remote access technologies. Proficiency in Microsoft... 
    Remote work
    Senior
    Full time
    Temporary work
    Work at office
    Monday to Friday
    Weekend work

    HOK Group, Inc.

    San Francisco, CA
    3 days ago
  • $32 - $38 per hour

     ...Job DescriptionJob DescriptionIT Senior Support Specialist Location: Remote (must reside in the Pottsville, PA area...  ...locations. The position handles escalated endpoint, network-connectivity, telephony...  ...to employees, local leaders, and IT partners, translating technical... 
    Remote work
    Senior
    Full time
    For contractors
    Work at office
    Local area
    Relocation
    Home office
    Shift work

    Clarvida Corporate

    Reading, PA
    2 days ago
  •  ...Swooped is seeking a Helpdesk Analyst II to act as a key escalation resource on the Service Desk. This remote, full-time role handles complex incidents from...  ...troubleshoot macOS, Windows, iOS, Android, and SaaS apps, support executives, and collaborate with Security,... 
    Remote work
    Senior
    Full time

    Swooped

    United States
    4 days ago
  •  ...Allied Tech is seeking a Senior Customer Support Representative for the Swing Shift. This fully remote role involves providing customer and basic technical support, resolving escalated issues, and guiding users through solutions with clarity and patience. You will troubleshoot... 
    Remote work
    Senior
    Afternoon shift

    Allied Tech Services

    United States
    5 days ago
  •  ...Clarvida is seeking an IT Senior Support Specialist (US-based) to provide advanced remote and hands-on support for employees, offices, and field locations across the United States. This role complements the Manila team by owning work that requires physical presence, U... 
    Remote work
    Senior
    Work at office
    Local area

    Clarvida

    United States
    5 days ago
  •  ...Clarvida is seeking an IT Senior Support Specialist (U.S.-Based) to deliver advanced remote and hands-on IT support for employees and offices across the United States. The role requires local presence for on-site troubleshooting, vendor coordination, and travel to Clarvida... 
    Remote work
    Senior
    Work at office
    Local area

    Clarvida

    Tremont, IL
    2 days ago
  •  ...Clarvida is seeking an IT Senior Support Specialist (U.S.-Based) to deliver advanced remote and hands-on IT support for employees, offices, and field locations across the United States. This role requires U.S. business-hours coverage, local site knowledge, and travel... 
    Remote work
    Senior
    Local area

    Clarvida

    United States
    2 days ago
  •  ...Tempus AI is seeking an IT Support Specialist to address desktop and conference room tech, manage user accounts, and coordinate with vendors across remote/hybrid environments. You will support executives, maintain devices, and assist with security tools in a fast-paced... 
    Remote work
    Senior

    Tempus AI

    Aliso Viejo, CA
    3 days ago
  •  ...is seeking an experienced Level 3 IT Support Technician to join our Managed IT Services team. This senior technical resource handles complex issues escalated from Level 2 while mentoring others...  ...two days in the office and three remote days. #J-18808-Ljbffr Andromeda
    Remote work
    Senior
    Work at office

    Andromeda

    Lockport, IL
    2 days ago
  • $34.72 - $36.54 per hour

     ...services and world-class support and infrastructure...  ...Contribute The Senior Technology Support Specialist position is...  ...Responsibilities ~ IT Service Management (...  ...prioritizes tracks and escalates significant incidents...  ...possible for walk-up and remote staff as well as for... 
    Remote work
    Senior
    Hourly pay
    Full time
    Work at office
    Flexible hours
    Shift work

    National Geographic Society

    Washington DC
    17 days ago
  •  ...University of Wisconsin is seeking an IT User Support Specialist III to join the Office of Information Technology in the School of Medicine and...  ...training for faculty and staff, primarily on-site with some remote work after an initial training period. Responsibilities... 
    Remote work
    Senior
    Work at office

    University of Wisconsin

    Galesville, WI
    3 days ago
  •  ...Clarvida is seeking an IT Senior Support Specialist (U.S.-Based) to provide advanced remote and hands-on support across the United States. The role complements Manila support by owning work requiring local presence, coordinating with vendors, and traveling to Clarvida... 
    Remote work
    Senior
    Local area

    Clarvida

    Pennsylvania
    1 day ago
  • $80k - $120k

     ...same place.We are seeking a Senior Desktop Support Specialist to join the Washington, D.C....  ...working relationships with fellow IT staffESSENTIAL DUTIES• Assume ownership of escalated tickets involving more...  ...engages customers locally and remotely to resolve issues in a... 
    Remote work
    Senior
    Full time
    Temporary work
    Work experience placement
    Casual work
    Work at office
    Local area

    K&L Gates

    Washington DC
    5 days ago
  •  ...Company LLC in Oklahoma City is seeking an on-site IT Help Desk Specialist to provide end-user support for laptops, desktops, and networked devices. You will...  ..., install software, and assist with imaging and remote desktop support. The role requires 2–4 years of related... 
    Remote work
    Senior

    Centene Management Company LLC

    Oklahoma City, OK
    5 days ago
  •  ...OPSPro specializes in compliance and operational support for small businesses. The candidate will provide end user support for local and remote users, install and maintain computers, and support corporate applications and content management systems. Requires experience... 
    Remote work
    Senior
    Local area

    OPSPro

    Springboro, OH
    5 days ago
  •  ...We are a federal IT company on a mission to...  ...artists. We work hard and support each other along the...  ...Computer Support Specialist Sr . Provide remote and deskside...  ...Respond to alerts and escalations, collaborate with users...  ...delivery. Serve as a senior operational point of... 
    Remote work
    Senior
    Shift work

    NuAxis Innovations

    Washington DC
    2 days ago
  •  ...Senior Technical ResourceServe as the senior technical resource on the IT Service Desk, providing advanced (Tier II and Tier III) support for end-user computing, Microsoft 365...  ...of the IT Support Specialist II and III.Provide...  ...Support multi-site and remote users, including... 
    Remote work
    Senior

    Educational Federal Credit Union

    Miami, FL
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Senior IT Support & Escalation Specialist. Be the first to apply!