Training Coordinator

Training Coordinator Full-time · Birmingham, AL (hybrid) $50k–$65k/yr Caravan teaches companies how to put AI to work, and every one of those training days runs on systems working quietly behind the scenes: rosters synced, emails armed, pre-training calls completed, surveys collected, briefs delivered on time. The Training Coordinator owns those systems. You'll be the person who makes sure nothing slips between a client signing and their team walking into a great training day. What you'll do Run a 15-minute pre-training call with every trainee, public and private sessions alike, to get them fully set up and ready for training day. Guide once a week at our public trainings: be in the room helping trainees hands-on while the trainer leads. Own the pre-training rhythm end to end: surveys sent and chased, email sequences armed and on time, and NPS scores collected and reported after every training. Handle training-day provisioning: breakfast, coffee, and lunch orders matched to headcount and dietary needs. Keep the training operating systems current: the trainings database, rosters, and attendee records, accurate every day. Keep clients confirmed: reminders, roster chasing, and scheduling follow-ups so no training day arrives with surprises. Who you are Very organized: Details, dates, and follow-ups don't slip past you; people trust you with the moving parts. A people person: You genuinely enjoy talking to people and getting them set up and ready for their training. A systems thinker: You build checklists and processes instinctively, and it bothers you when things depend on memory. Proven at coordination: You've run events, programs, or operations before, and you can tell us stories about what went wrong and how you caught it. An AI-native worker: You already use AI tools daily in your own work, not because someone told you to. Reliably communicative: Your written updates are clear, timely, and don't need decoding. Calm under a moving calendar: Trainings shift, rosters change late, and you adjust without drama. Qualifications There’s no single “right” background: program coordinators, executive assistants, operations managers, and event producers have all done this work well. You might have: A demonstrated track record coordinating events, programs, or operations end to end. Comfort on the phone: warm, curious, and at ease making many calls a week to people you haven't met. Hands-on daily use of AI tools (Claude, ChatGPT, or similar) in real work. The confidence to figure things out: when something's broken or undocumented, you dig in rather than wait to be told. The ability to help trainees with basic AI installations and setup (installing apps, signing into accounts, basic troubleshooting). A base in Birmingham, or the ability to be here weekly, and authorization to work in the US. What you'll get Direct exposure to, and mentorship from, experienced founders and operators. A front-row seat to how AI is changing work, plus daily practice building an AI-first org. Significant scope and the chance to shape both the role and the curriculum as we grow. #J-18808-Ljbffr Caravan - AI Training