Senior Product Manager, Self-Reported Insights

Role Description

We are looking for a Senior Product Manager to lead DX’s Self-Reported Insights portfolio, including Snapshots, PlatformX, Studies, and Benchmarks. These products help organizations understand developers’ experiences directly: what is helping them do their best work, what is getting in their way, and where leaders should focus. You will set the direction for how DX helps customers ask the right questions, earn meaningful participation, interpret the results, compare their performance, and turn feedback into action. This is a senior individual-contributor role for a PM who combines deep knowledge of surveys and developer experience with strong product judgment. You will independently own the vision, prioritized problems, and outcomes for a business-critical product area.

Responsibilities

• Set the vision, strategy, roadmap, and measurable outcomes for DX’s Self-Reported Insights portfolio.
• Build a deep understanding of developer experience leaders, engineering executives, platform teams, and the developers who participate in surveys and studies.
• Create a coherent product experience across Snapshots, PlatformX, Studies, and Benchmarks.
• Translate survey methodology, customer feedback, and developer experience research into products that are rigorous, approachable, and actionable.
• Improve the end-to-end customer journey, from study design and participation through analysis, benchmarking, communication, and follow-through.
• Shape ambiguous opportunities with lightweight specs, prototypes, and clear written context before the team commits to a solution.
• Know how the portfolio is performing across usage, adoption, retention, and satisfaction; investigate changes and turn what you learn into product decisions.
• Partner closely with Engineering, Design, customer-facing teams, and go-to-market leaders on discovery, pilots, launches, documentation, and positioning.
• Spend significant time with customers and make sure the broader product team benefits from that context.

Qualifications

• 5+ years of product management experience, with a track record of independently owning an important product area.
• Deep understanding of surveys, self-reported data, feedback systems, or research products.
• Strong understanding of developer experience as a discipline and the challenges faced by developer productivity and platform teams.
• Ability to turn nuanced research concepts and messy human feedback into clear, useful product experiences.
• Strong customer discovery, synthesis, prioritization, and written communication skills.
• Comfort operating in ambiguity, moving quickly, and making pragmatic tradeoffs without sacrificing quality or customer trust.
• Ability to define meaningful outcomes and use product data and customer evidence to guide decisions.

Nice to have

• Product management experience on a developer experience, developer productivity, or platform team.
• Experience building survey, employee experience, research, benchmarking, or qualitative-insights products.
• Experience serving technical enterprise customers.
• Experience in a fast-growing startup or developer-tooling company.
• Firsthand experience using DX as a customer.

Benefits

• Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community.
• Our offerings include health and wellbeing resources, paid volunteer days, and so much more.