Senior Manager, Business Operations

Senior Manager, Business Operations Flexible Location WHO WE ARE TNTP brings research, policy, and consulting together to reimagine America’s public education system. Working collaboratively, we dig into educators’ toughest challenges, and we provide actionable solutions grounded in evidence. This work takes place in schools and districts across the country, and our national position allows us to spot trends, collect and analyze data, and advocate for policy changes that introduce greater impact on a scale. Our goal is to empower every student, breaking them free from the constraints of poverty and race, fostering innovation, and driving growth across the country. We collaborate across sectors and with school systems to ensure that the 3.5 million young people who graduate high school every year have pathways to economic and social mobility. The Strategy and Business Transformation division collaborates to ensure the long-term health of our organization. We partner across divisions to enable TNTP to sustainably scale its impact in line with its strategic plan, focusing on cross-functional operational, strategic, and financial considerations that are difficult for any single division or team to solve on their own. Within this division, the Business Operations team provides strategic advising, analysis, and thought leadership on TNTP’s revenue and sales pipeline in service of business and impact goals. WHAT YOU’LL DO Develop and collaborate with a manager, business operations to implement business operations processes that support TNTP’s fee-for-service and grant-funded work, ensuring accuracy, timeliness, and data integrity across systems. Conduct landscape research and analysis to support creation and implementation of business development strategies and resources. Provide direct strategic support to TNTP partners in developing proposal, RFP, and grant budgets and associated narratives. Maintain accurate sales pipeline data in Salesforce by ensuring leads and opportunities are updated with complete and accurate financial and activity data. Act as a strategic thought partner in analyzing performance toward KPIs for a portfolio of projects. Lead a portion of quarterly forecasting cycles, including analyzing budget to actuals and project performance milestones and facilitating some forecast calls, advising Partners on adjustments. Apply tools (e.g., ASC 606 logic) to review revenue recognition for complex/multi-year opportunities. Create and maintain processes for tracking toward deliverables and milestone-based contracts, providing documentation to enable invoicing against milestones. Lead grant launch processes, including facilitating kickoff calls, ensuring operational readiness, determining special handling requirements, and ensuring setup supports accurate and allowable revenue recognition. Analyze grant spending, identifying budget to actuals variances and advising partners to address risks. Drive continuous improvement in operational processes, identifying inefficiencies and implementing scalable solutions. Provide project level ad hoc analysis or challenge resolution support. Provide region or division level business development reporting as requested. WHAT YOU HAVE 4-5 years of business operations experience—experience managing a project and revenue portfolio strongly preferred; Experience with business development processes such as proposal budget development and sales portfolio analysis; Strong command of business operations best practices and the ability to adapt that knowledge to fit unique organizational contexts; Evidence of strong cross-team collaboration skills, the ability to manage up, and executing deliverables through working with multiple stakeholder relationships; Excellent written communication skills with a demonstrated track record of communicating effectively with diverse audiences; Experience using CRMs to track lead and opportunity progression and activity; Salesforce experience strongly preferred; Competencies Motivates and Influences through Relationships.Candidate can navigate the complexity of collaborating with diverse colleagues of all levels to achieve results, consistently motivating people to action. Builds collaborative relationships and establishes trust to become an advisor and resource across various internal stakeholders. Authentically collaborates to build investment in business operations strategy, invites and respects diverse perspectives, and maintains long‑term relationships. Business Operations Strategist. Applies experiences, observations, and trends to support greater business operations strategy, inform team direction, and shape regional/division national strategy application. Candidate understands funder points of view and priorities to skillfully position proposals and presentations to anticipate questions and articulate TNTP’s work and impact, especially when creating written communications. Be thorough and accurate. Candidate has proficient experience with Excel, calculations, and budgets. Candidate demonstrates strong project management and organizational skills, helping you manage multiple priorities with attention to detail. Problem Solving: Candidate can assess the big picture, analyze root causes, and define new ways forward. Candidate critically assesses challenges, leverages resources, and proposes creative, effective solutions. Cross Cultural Agility: Authentic self-reflection, self‑awareness, and high emotional IQ actively leveraged both to support a culture of diversity, equity and inclusion internally and to position TNTP business development efforts and communications with a commitment to lifting the experiences of the students and families we serve. Strategic Prioritization: Consistently manages complex, high‑stakes projects with multiple stakeholders and tight timelines, including events. Effectively adjusts priorities to meet a fast‑paced and at‑times ambiguous environment. Candidate navigates inherent uncertainty in creating and implementing strategy and systems that are new to the org and is comfortable proactively managing up when priorities shift. WHAT WE OFFER The salary range for this position is $79,089.00 - 118,634.00. New hires can typically expect a starting salary between the range minimum and the salary range midpoint ($79,089.00 -$98,861.50), in alignment with experience, qualifications, and our commitment to equity in compensation. TNTP also offers a compelling overall Total Rewards package, including competitive mid‑market salaries, generous PTO, and comprehensive benefits, with a range of plans and programs designed to support the physical, mental, and financial wellness of employees and their dependents. We suggest learning more about our benefits! (Spoiler alert: we’re closed the last two weeks of December). We also ensure that individuals with disabilities are provided reasonable accommodation for the interview process. Position Type: Regular TNTP is an equal employment opportunity employer committed to maintaining a non-discriminatory work environment. TNTP does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, gender expression, arrest record, conviction record, or any other personal characteristic protected by applicable law. This policy covers all programs, services, policies, and procedures of TNTP, including recruiting, hiring, training, promotion, and administering all personnel actions, such as compensation, benefits, transfers, layoffs or terminations. Applicants for employment with TNTP must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S. TNTP is the nation's preeminent education nonprofit that brings research, policy, and consulting together to meaningfully transform America’s public education system to meet the expectations of young people, families, communities, and the nation. We are educators, researchers, and innovators who know that a strong academic foundation is essential to improve children’s life outcomes. However, even excelling in school doesn’t outweigh the effects of poverty. We work at every level of the PK‑12 system, and across sectors, to help schools and other education partners provide opportunities for every student that will prepare them for the jobs of today and the careers of tomorrow, enabling them to thrive in an increasingly dynamic world. #J-18808-Ljbffr