IT Service Desk Analyst: First‑Line Support Pro
Jobtailor
Jobtailor is seeking a personable IT Helpdesk Analyst to provide first‑level support for end users in a fast-paced environment. You will log and triage tickets, diagnose common software and hardware issues, and escalate when needed while keeping users informed with clear communication. You will assist with installations, document resolutions, and contribute to the knowledge base. A client‑facing mindset and willingness to learn are essential for success. #J-18808-Ljbffr Jobtailor
- A technology services company located in Atlanta is seeking an experienced Help Desk System Analyst. In this role, you will provide direct support to end-users, manage technical issues related to Windows 11, Active Directory, and Microsoft O365, and ensure seamless operation...SuggestedRemote work
$25.33 - $38.05 per hour
...international law firm, is seeking a Service Desk Analyst for our IT Department, working remotely. This position... ...team of attorneys, paralegals and support staff providing a high level of... ...position is responsible for providing 24/7 first level firm-wide support for customers...SuggestedHourly payFull timeTemporary workFor contractorsWork experience placementWork at officeRemote workFlexible hours- ...A technology services firm is looking for an Analyst for their Enterprise Service Desk in Atlanta. This role involves serving as the first point of contact for IT support, troubleshooting desktop and hardware issues, and maintaining documentation of interactions. Applicants...Suggested
$45k - $55k
...Information Technology Help Desk Technician Trustpoint.One About the Company... ...is a leading Alternative Legal Service Provider (ALSP) delivering integrated... ...services. About the Role The IT Help Desk Technician is the first line of support for Trustpoint.One employees, providing...SuggestedSecond jobWork at officeLocal areaRemote workWork from home- ...problems? We're looking for an Associate IT Support Analyst to join a growing technology team... ...a fantastic and growing Financial Services business. This is an excellent opportunity... ...'ll be responsible for delivering first‑ and second‑line support to employees, ensuring users...SuggestedWork at officeRemote work
$24 - $27 per hour
...We’re hiring a Technical Support Specialist (Tier 1) to join our... ...entry-level role, you’ll be the first line of support for Conversica... ...You’ll provide outstanding service, guided troubleshooting, and... ...Qualifications ~1+ years in a SaaS, IT, or Help Desk support role (or relevant...Hourly payFull timeInternshipRemote workWeekend work$25.33 - $38.05 per hour
...Kilpatrick Townsend & Stockton LLP is seeking a Service Desk Analyst in Atlanta, working remotely to provide first-level support for technology problems. This position involves tracking support calls and maintaining knowledge of core applications. Candidates should have...Hourly payFull timeWork at officeRemote work- ...Field Tech Support Analyst **THIS IS AN ON-SITE POSITION** The Atlanta... ...System is seeking the services of multiple Field Tech Support... ...Analysts to provide direct first-line desk side support to APS schools... ...employees. Work is directed by the IT Specialist/Manager for the...Contract workWork experience placementCasual workWork at officeLocal areaRelocation
$60k
Job Title: Level 1 Help Desk / Desktop Support Technician Location: Atlanta, GA (Onsite, 5 days/week... ...Desktop Support Technician to be the first line of support for our clients' growing team... ...wants to build a strong foundation in IT support. You’ll split your time evenly...Contract workWork at officeLocal areaMonday to Friday- ## Regional Customer Support RepresentativeApplylocations: Georgiatime... ...us? Our employees. From the first person hired by James Allison... ...accurate issue resolution and plan pro-active customer engagement to... ...contact us at *ati+ask4max@service-now.com*.Please note that Allison...Temporary workWork experience placementImmediate startWorldwide
- Emory University in Atlanta is looking for a Service Desk Analyst II to provide front-line IT support to faculty, staff, and students. The role involves resolving technical issues, ensuring customer satisfaction, and maintaining effective communication. Candidates should...Remote work
$25.33 - $38.05 per hour
Kilpatrick Townsend & Stockton LLP, a large international law firm in Atlanta, seeks a Service Desk Analyst for their IT Department. This full-time position involves providing 24/7 support for technology issues, requires a 2-year degree in a computer-related field and 2...Remote jobHourly payFull timeAfternoon shift- Abacus is seeking an Analyst, Enterprise Service Desk in Atlanta, GA to be the initial contact for IT support requests and to triage, resolve, or escalate issues per policy. You will contribute to a world-class client experience daily and support a range of desktop, network...
- Dormont Manufacturing Co is looking for a Service Desk Analyst Level 2 to provide technical support for internal employees. This role requires expertise in Microsoft 365 and experience in IT support, with responsibilities including troubleshooting hardware and software...
- TPI Staffing Inc. is seeking a Service Assurance Analyst in Atlanta, GA to monitor IT Operations infrastructure and provide support for voice technology. You will ensure the integrity and performance of services while responding to alerts and collaborating with teams to...Contract workNight shift
$70k - $90k
...clients drive value—supporting the office of the... ...mark. AI Support Analyst The AI Support... ...Accordion. Acting as the first line of specialized... ...training support—making it ideal for someone... ...Serve as the Help Desk escalation point... ...client service Knowledgeable about...Work at officeLocal areaRemote work2 days per week- 日本アバカス株式会社 is seeking an Analyst for their Enterprise Service Desk to provide outstanding support for IT-related inquiries, assisting clients with troubleshooting, installation, and configuration of systems and software. This role demands strong communication skills and...
- ...Description Job Description Technical Support Specialist (TSS) (Tier I) serves as the first line of support for clients seeking... ...with Coreforce products or services. The TSS is responsible for... ...in technical support, help desk, or IT service environment. ~ Prior...Contract workWork at officeRemote workShift workWeekend workAfternoon shift
- A leading service provider in the hospitality industry is seeking a Service Delivery Analyst to ensure effective IT service delivery. The role involves monitoring service performance, addressing escalated issues, and collaborating with various teams to improve service excellence...
- ...The IT Helpdesk Technician at Atlanta Mission serves as the first point of contact for IT support requests. This role provides frontline support to staff across all Atlanta Mission... ...support experience. Strong customer service skills with the ability to communicate technical...Temporary workWork at officeRemote work
$50k - $60k
...Job Title: IT Helpdesk Technician Location: Mission Support Center - Atlanta, GA 30318 Position Type: Full Time Salary... ...Job Category: Nonprofit - Social Services Essential Duties & Responsibilities... ...Paid Time Off accrued during your first year 10 Paid Holidays 1 Mental...Full timeTemporary workWork at office- ...We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff in a healthcare... ...candidate has strong customer service skills, basic IT troubleshooting... ...administrative staff. Provide first-level technical support for...Work at officeRemote work
- Floor & Decor Holdings Inc. is looking for an IT Service Desk support professional in Atlanta, GA. This position involves providing enterprise-wide responsibilities for IT support, including network administration and hardware support. The ideal candidate will have a BS...Work at officeRemote work
- Orla Rose Associates is seeking an Associate IT Support Analyst in Atlanta, Georgia, to join a growing technology team. This role involves delivering first- and second-line support across a modern Microsoft 365 environment, ensuring employees have the tools they need for...
$22.3 - $28.8 per hour
Cardinal Health in Atlanta, Georgia is looking for a Technical Support Specialist to assist internal and external users with technical... ...understanding of networking and technical support in a customer service environment. Competitive hourly rate of $22.30 - $28.80 with a...Hourly pay$15 - $17 per hour
Kelly Recruiting is seeking candidates for an IT Help Desk Technician position in Atlanta, GA, for a contract opportunity lasting over a month. Candidates will primarily handle Level 1 help desk tickets, analyzing data and troubleshooting issues as needed. The ideal applicant...Hourly payContract work- ...National Christian Foundation is seeking an IT Support professional to maintain digital infrastructure and provide technical assistance. This remote role involves managing support tickets, delivering user support, and creating knowledge resources. Candidates must have...Remote work
- Job Description Metasys Technologies is looking for multiple IT Help Desk Technician candidates for a contract opportunity. Position: IT Help-desk Technician Duration: 1+ month Location: Atlanta, GA 30308 Pay Rate: $15-$17/hr. on W2 Job Description: Candidates will...Contract work
- Floor & Decor in Atlanta is looking for a dedicated IT Service Desk Associate. In this role, you will manage IT Service Desk inquiries, support network and hardware setups, and develop solutions for users. This position is primarily remote, requiring the candidate to be...Remote jobWork at office1 day per week
- A technology solutions provider in Georgia is seeking an IT Help Desk Technician I to provide first-level technical support. The role involves troubleshooting common hardware, software, and access issues while supporting the IT operations to keep the business running....Remote job
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