Client Service Manager

Introduction

At Artex, we reimagine what risk management can be and we do it with bold thinking, deep expertise, and an unwavering belief in what's possible. As part of our global team, you'll help clients navigate complex risks through creative, forward-looking solutions that go beyond the expected. This is a place where innovation is encouraged, ideas are welcomed, and no two days look the same. We're a community of confidently curious problem-solvers, opportunity seizers, and collaborative thinkers, working together to challenge convention and shape the future of our industry. Here, you'll be supported to explore your potential, grow your expertise, and make a meaningful impact on a global scale.

Overview

Artex is one of the world's fastest growing and most diverse insurance managers. With more than 500 employees in over 16 worldwide locations, our employees work together to conceive, design and manage alternative risk transfer solutions that help our clients manage today's challenges and tomorrow's opportunities.

The Captive Accounting Manager is responsible for the management of a portfolio of captive clients.

How you'll make an impact

* Oversee a portfolio of captive clients including preparation or review of financial statements, management reports, monitoring cash flow and budgets.

* Compiles, consolidates, and analyses financial information for captive clients, as needed.

* Facilitate, prepare and present at captive Board of Director meetings.

* Work with various service providers such as auditors, actuaries, regulators in effectively managing the captive clients.

* Facilitate annual captive audit, providing required information and support to complete and file with captive regulators.

* Explain basic accounting and finance concepts to non-accountants.

* Provide support and communication with captive client and its business divisions on all captive matters.

* Provide excellent customer service to captive clients and captive service providers.

* Work well individually and in a team environment.

* May provide direction and oversight to other team members.

About You

Required:

* Bachelor's degree and 3 or more years client coordination and/or claims management experience OR High School degree and 10 years client coordination and/or claims management experience.

* Able and willing to travel approximately 2-4 times a year.

* Advanced computer skills, including Excel, Word and PowerPoint

* Demonstrable ability to multi-task and adapt to changing priorities

* Motivated individual who is deadline driven and committed to delivering an excellent level of client service

* Excellent verbal, written, organizational skills with the ability to engage effectively at all levels.

Preferred:

* CPA, MBA or other financial professional certification preferred

* Knowledge of insurance captives or insurance accounting fundamentals

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

* Competitive compensation

* Comprehensive benefits programs designed to support your well-being

* Career development opportunities and ongoing learning

* A collaborative, people-first culture with accessible leadership

* The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)