Intake Coordinator

Intake CoordinatorAlhambra, CaliforniaMaxim Healthcare is seeking a compassionate, detail-oriented Intake Coordinator to join our team and play a vital role in ensuring timely and accurate patient care. This position works closely with the Client Coordinator and other staff to manage patient intake, coordinate services, and maintain high standards of customer service.Why Join Maxim:Competitive pay & weekly paychecksHealth, dental, vision, and life insurance401(k) savings plan with company matchingEmployee discount program; partnered with hundreds of vendors nationwideAwards and recognition programOpportunity for career advancementComprehensive training and mentorship programKey Responsibilities:Capture and communicate patient referral information to management teamsProcess and document incoming patient needs, service requests, and changesInform patients accurately about available servicesCollaborate with operations to schedule appropriate personnel promptlyAssist with new case openings in patient homesRecord and report patient and employee concerns to appropriate partiesEnter patient data into the system of record per company policiesSupport office staff with routine administrative dutiesPerform other duties as assignedQualifications:Ability to travel up to 25%High School Diploma or equivalent required; LPN licensure and/or college degree preferredMinimum of 1 year of relevant experience preferredStrong organizational and time management skillsExcellent communication and customer service abilitiesProfessional telephone manner and interpersonal skillsProficiency in Microsoft Office Suite (Word, Excel, Teams)Ability to lift up to 15 poundsCompensation: $27.00 per hour. $2,000 annual bonus potential. Maxim Benefits:Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance ProgramRetirement and Financial Security: Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefitsLifestyle Benefits: Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program*Benefit eligibility is dependent on employment status. About Maxim Healthcare Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.