Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2019 and currently lead a team of five. Before becoming an agent with State Farm, I ran a pediatric home health company. That experience reinforced my passion for helping others and building a business that makes a real impact. I truly believe a State Farm agency is one of the best small business opportunities out there.

I’m a graduate of Texas Christian University and an East Texas native. Outside of work, I enjoy playing golf with friends and spending time staying connected with the local community. I’m actively involved as a member of the Tyler Chamber of Commerce and care deeply about giving back through community service and local involvement.

Our agency offers an Aspirant program, professional development, PTO, free snacks and coffee, and a flexible work environment. We’re focused on creating opportunities for growth while keeping the workplace comfortable and supportive.

Our office culture is laid-back and casual, but we take our work seriously. I’m looking for someone who is driven, hardworking, and motivated, with strong integrity. If you’re someone who wants to grow, contribute to a positive team, and build a meaningful career, this could be a great fit for you.

ROLE DESCRIPTION:
Aaron Hickman - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.