Principal Value Realization

Owning the post-sales Value Realization workstream, the full-time Principal, Value Realization will drive the measurement of ROI commitments, translate business cases into actionable frameworks, and present performance data to executive stakeholders, all while working remotely. Key responsibilities Manage the post-sales value lifecycle, ensuring measurement of committed outcomes throughout the contract term Develop and implement measurement frameworks that track KPIs and business outcomes based on pre-sales commitments Collaborate with account teams to identify value gaps and expansion opportunities, presenting findings to senior stakeholders Required qualifications 6+ years of experience in management consulting, customer strategy, or strategic account management, preferably in healthcare or enterprise SaaS Proven ability to operationalize pre-sales ROI commitments into post-sales measurement frameworks Strong analytical skills with experience in utilizing customer data and engagement metrics Exceptional communication and storytelling skills for presenting complex data to C-suite audiences Experience working cross-functionally with Product, Engineering, Sales, and Customer Success teams