Houseperson
Hilton Grand Vacations
Job DescriptionCurrently seeking team members who are passionate about building lasting vacation memories for owners/guests visiting our resort properties! The position assists and supports the Room Attendants by ensuring that our guest rooms meet their high standards upon their arrival at our properties. You'll also get to interact with our guests by delivering extra items to rooms.Extraordinary People, Exceptional Benefits:Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and visionRecognition Programs and RewardsTravel Discounts ProgramOutstanding Paid Vacation Program and Paid Sick DaysEmployee Assistance Program that supports your physical and mental wellbeing401(k) program with company matchTuition reimbursement programsEmployee Stock purchase programNumerous learning and advancement opportunitiesAnd more!What will I be doingResponsibilities:Attend to guest request.Identify and report preventative or other maintenance issues in the public area or guest rooms.Remove used and replace with new linens, towels, and vital products and supplies. Transport clean and dirty linen to and from Operations and the BuildingsProperly maintain work carts/stations to optimize appearance and efficiency.Ensure the resort follows all federal, state, and local laws, including OSHA.Cleans guest corridors, landings, and stairwells, delivers guest requests, vacuums, carpet cleaning, and heavy cleaning of all assigned units, offices, and public areas in compliance with all standards of quality and productivityAssists management in maintaining an accurate inventory of linen and suppliesSchedule Details: Our housekeeping team members must be adaptable to work various shifts, including weekends and holidays. Upon hire, you will receive your schedule. We offer paid training.HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.What are we looking for?To fulfill this role successfully, you must possess the following minimum qualifications and experience:Adapt communication style to suit different audiences, efficiently communicating with supervisors, coworkers, and guests in EnglishPerform job functions with attention to detail, speed, and accuracyWork in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guestsPhysically able to work from a ladder, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicalsWork in various environmental factors such as humidity, heat, cold, dust, and noiseWe are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please get in touch with us to request accommodation.
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