Account Resolution Specialist
$15.75 per hourConservice
Account Resolution SpecialistPay: $15.75/hour + performance based tier payLocation: Logan, UT Hybrid (In office Tuesday, Wednesday, Thursday)Hours: Full Time, Monday-FridayOverviewAccount Resolutions Specialists thoroughly research and resolve client issues in an effective and timely manner. This position will provide you with the opportunity to work with multiple teams within Conservice as well as direct communication with our Single-Family clients and residents. Your ability to successfully resolve client and resident issues will strengthen our overall relationship with our clients. Come be part of a team dedicated to client satisfaction, which is a key part of driving real growth in our organization.ResponsibilitiesComplete daily bill researchResolve client and tenant trash issues via email and phone callsAssist with client-requested audits/projectsCorrespond with providers regarding bill anomaliesCorrespond with clients and residents to resolve urgent issuesPreferred SkillsAbility to solve problems with limited informationManage workload to meet deadlines and achieve goalsAbility to communicate clearly and professionally in writing and verballyMust be meticulous and have great attention to detailAbility to adapt to changes and processes efficientlyEducationHigh school diploma, GED, or equivalent
Vacancy posted 4 days ago
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