Grooming Receptionist - Logan, UT

Receptionist Position At The Bark SpotThe Bark Spot is seeking a qualified receptionist to join our team! Let your skills shine at our 10th W. in Main Street location. Your skills and expertise will help pet parents schedule appointments with our experienced team of pet groomers.Our goal is to provide loving, professional care to pets and their people by focusing on safety, care, expertise, and premium customer service experiences.Please apply today if you want to excel in your career and grow with us!Essential Job Duties:Answer all incoming phone callsManage appointments and pet owner data in our ERP softwareFacilitate pet check-in. Collect and document customer requests, collect necessary signatures and vaccine information, schedule a pick-up time, and receive incoming petsOffering and upselling memberships and other productsManage pet pick-up, collect payment for services, schedule customers' next appointment, and return pets to their ownersCleaningRepresent the professionalism of our company in all correspondencesQualifications:High School Diploma, or equivalent, is requiredAt least two years of experience in Customer Service and excellent communication abilities (verbal and written)Must have hands-on experience with office equipment, such as phones and computers, in order to master the scheduling process and client data systemMust have an attention to detail and the ability to handle multiple tasks simultaneously, such as answering phone calls, handling customer inquiries and scheduling appointmentsMust have the ability to problem solve by handling grooming clients' issues and providing timely solutionsMust have the ability to learn pet grooming terminology and lingoMust have the ability and willingness to interact regularly with animalsBenefits:Full-time Benefits- Health Insurance, 401k, and Dental and VisionModern WorkspaceCompetitive PayPaid time off