Environmental Client Service Leader
$138.1k - $186.4kWSP Group
This OpportunityWSP is seeking an experienced Environmental Client Service Leader in the greater Los Angeles Area market to lead the development and execution of an environmental business strategy focused on growth, client service excellence, and market leadership. This role is central to expanding WSP’s presence across Southern California by increasing sales with existing clients and strategically broadening our client base.The ideal candidate brings established relationships with LA Metro, LADWP, LADPW, Caltrans, and/or CAHSR, along with a broad environmental background spanning compliance, geotechnical, planning/permitting, natural and cultural resources, water, waste, and/or remediation. Experience working across multiple markets—power, water, state/municipal, federal, and industrial/commercial—is essential to success in this role.This position is a true seller‑doer opportunity with a strong emphasis on business development, strategic growth, and client relationship management. You will lead client engagement strategies, identify and pursue new opportunities, and collaborate with technical and operational leaders to position WSP for long‑term success. In addition, you will oversee client service delivery across a diverse portfolio, ensuring high‑quality outcomes and consistent alignment with client expectations.As a key member of the Earth & Environment California Region leadership team, you will contribute to regional strategy, mentor emerging leaders, and help shape the future of our environmental practice. This role offers the ability to influence major infrastructure and environmental programs across Southern California while working within a collaborative, high‑performing team.Your ImpactIncreasing environmental sales, expanding strategic relationships, and developing new clients in the greater Los Angeles Area market and other high‑potential geographies, with a focus on positioning WSP as a preferred partner for major infrastructure and environmental programs.Developing and driving a comprehensive business development strategy for environmental growth, including strengthening account plans, deepening client engagement, and capturing additional work through existing contracts, on‑call agreements, and long‑term programs.Expanding the opportunity pipeline and leading capture efforts for key environmental pursuits by shaping win themes, coordinating pursuit teams, guiding proposal strategy, and ensuring competitive, compliant, and compelling submissions.Serving as a technical or project lead on high‑visibility, strategically important projects, providing oversight, quality assurance, and subject‑matter expertise to ensure successful delivery and strong client satisfaction.Being active in professional societies and industry organizations where clients or potential clients are members, representing WSP in leadership roles, participating in committees, and elevating the firm’s visibility and reputation in the Southern California market.Collaborating with regional and national practice leaders to align market strategy, share insights, and leverage WSP’s multidisciplinary capabilities to pursue integrated, cross‑practice opportunities.Mentoring and developing emerging talent within the Earth & Environment team, fostering a culture of client service excellence, technical quality, and proactive business development engagement.Monitoring market trends, funding streams, and regulatory drivers to anticipate client needs, identify emerging opportunities, and inform strategic planning and investment decisions.Who You AreRequired Qualifications10+ years of strong technical and business development experience in environmental services, including established relationships with key Los Angeles Area market clients and a demonstrated ability to win, grow, and manage major accounts.Bachelor’s degree in environmental engineering or related technical discipline, with advanced coursework or specialized training viewed favorably for complex environmental programs.PE and/or PMP certification, reflecting a commitment to professional excellence, technical rigor, and effective project delivery.Strong leadership, interpersonal, and presentation skills with the ability to influence decision‑makers, guide multidisciplinary teams, and represent WSP in high‑visibility client and industry settings.Experience leading teams of highly skilled professionals and effectively navigating a large enterprise to build internal partnerships, leverage cross‑practice capabilities, and drive integrated solutions.Excellent communication, negotiation, coordination, and managerial skills with a proven track record of managing complex pursuits, resolving challenges, and maintaining strong client relationships.Ability to think strategically and act decisively in a fast‑paced, competitive market environment, with a focus on long‑term growth and client service excellence.Demonstrated success mentoring and developing staff, fostering a culture of collaboration, accountability, and continuous improvement.WSP Benefits: WSP provides a comprehensive suite of benefits focused on providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings. Compensation:Expected Salary (all locations): $138,100 - $186,400WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.#LI-AB2About WSPWSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.The selected candidate must be authorized to work in the United States.NOTICE TO THIRD PARTY AGENCIES:WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service. Full timePosting Date: 2026-05-27
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