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Global Customer Experience & Vendor Ops Leader

Dyson Institute

Dyson Institute is seeking a Delivery Manager to oversee day-to-day performance of outsourced customer service sites, ensuring Dyson customers receive consistently excellent service with minimal effort. You will manage daily performance across BPO sites, monitor real-time metrics, and drive operational consistency in line with Dyson’s customer experience expectations. You will collaborate with vendor leadership to implement improvements and coach frontline teams. #J-18808-Ljbffr Dyson Institute

Vacancy posted 2 days ago
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