Service Technician III Aesthetic Medical Device (Bothell,WA)

Responsibilities Complaint confirmation and failure analysis of systems and accessories returned for service Logistical and administrative support of external vendor system repair Repair of RF, Laser, and IPL systems and associated accessories Run validated final test on repaired systems Accurately document service activities and generate service reports Perform backup technical phone support for the customer support group Adhere to Solta and GMP regulated procedures and processes Build/design test fixtures used to service and test systems Provide phone technical support for external and internal customers Maintain service documentation Qualifications High School Diploma required Minimum 2-year degree in electronics, engineering, or equivalent experience Minimum 6 years of service or engineering experience, preferably in a medical device/quality-regulated environment Ability to read and troubleshoot basic electronic schematics and circuits Ability to read mechanical drawings Familiarity with Word and Excel Ability to assemble tools/products with minimal documentation Able to work with limited supervision Ability to use oscilloscopes, DVM, calipers, and hand tools Ability to troubleshoot and investigate root cause of problems Good English verbal/writing/reading skills Organized and dependable Experience working in an ESD-type environment Strong team player; willing to perform a wide range of tasks Mentors level 1 and 2 Service Technicians Benefits $27.00–$37.00 per hour base pay; eligible for annual bonus program Medical (incl. prescription drug), Dental, Vision, Flexible Spending Accounts, 401(k) match, 3 weeks paid time off plus paid sick time, tuition reimbursement, parental leave, short-/long-term disability, life insurance, accidental death & dismemberment, 12 paid holidays (incl. floating), referral bonuses, employee discounts #J-18808-Ljbffr Scorpion Therapeutics