Administrative Specialist CL2: Rockland Center - REVISED 6/8/26

Administrative Specialist Career Level 2

The University of Maine at Augusta is seeking applicants for the part-time position of Administrative Specialist Career Level 2 (CL2) for the UMA Rockland Center. The CL2 will work thirty hours per week. Responsibilities include, but are not limited to:

• Serve as the initial point of contact for students and community members
• Provide excellent customer service and support
• Assist students with class registration, account inquiries, general financial aid questions, etc.
• Troubleshoot technical issues
• Create documents using Microsoft Office and Excel
• Process confidential information
• Schedule and administer student exams
• Perform tasks related to accounting and basic bookkeeping
• Assist with Student Association activities and event planning
• Close the Office and Center; maintain the Center environment

Work Schedule: During the Fall and Spring semesters, the schedule will typically be Monday - Thursday 11:00 a.m. to 7:00 p.m. During the Summer semester and breaks, Monday - Thursday, 9:00 a.m. to 5:00 p.m. Occasional additional weekend or evening hours may be required for special events. Wage: $20.39 per hour for a new hire or the applicable transfer rate for a current University of Maine System employee in accordance with the ACSUM collective bargaining agreement. Benefits: UMA offers a wide range of benefits for employees, including, but not limited to, tuition benefits (employee and dependent), comprehensive insurance coverage, including medical, dental, vision, life insurance, and short and long-term disability as well as retirement plan options.

Qualifications: Required:

• High School diploma or equivalent education and job-related experience, including two years of administrative support experience.
• Ability to use grammar, punctuation, and spelling effectively
• Extensive use of computers and related software applications, including Microsoft Word, Excel, and Access
• Ability to maintain confidentiality
• Ability to manage multiple tasks and prioritize and assign work
• Excellent communications and interpersonal skills
• Knowledge of social networking
• Eagerness to learn new technologies
• Ability to work independently and as a member of a team
• Excellent customer service skills
• Excellent analytical and problem-solving capabilities

Preferred:

• Associate's degree or higher
• Previous related experience in an educational setting, preferably in higher education
• Knowledge of PeopleSoft (preferably MaineStreet)
• Cash handling experience

To apply, please submit the following documents via the "Apply for Position" link:

• Cover letter that fully describes your qualifications and experiences with specific reference to the required and preferred qualifications
• Resume
• Candidates selected to proceed to the final stages of the search process will be requested to provide a list of names and contact information for three professional references. One of the references must be a recent supervisor.

Incomplete application materials cannot be considered. We are not able to consider applicants who require Visa sponsorship support. Review of applications will begin June 25, 2026. Applications received after June 24, 2026, will be reviewed at the discretion of the University. Background screening is mandatory for the successful applicant.