Restaurant Assistant General Manager
Rocco's of Towson
Job Description
Job Description
The Restaurant Assistant General Manager supports the General Manager in maintaining excellent guest service and smooth restaurant operations within a casual dining environment. This role includes overseeing a team of 10-25 staff members, managing scheduling, ordering, and assisting with profit and loss statements to ensure operational efficiency and a positive dining experience.
Responsibilities
- Assist in daily management of guest service and restaurant operations
- Oversee and support a team of 10-25 staff members
- Manage staff scheduling to meet business needs
- Coordinate inventory ordering and control
- Support preparation and analysis of profit and loss statements
- Ensure compliance with health, safety, and company standards
- Address and resolve customer service issues promptly
- Collaborate with General Manager on team leadership and performance improvement
Required Qualifications
- High School Diploma or equivalent
Preferred Qualifications
- 5+ years of experience in restaurant management
- Proficiency in P&L analysis and scheduling software
- Strong skills in inventory control and customer service
- Effective team leadership and conflict resolution abilities
- Excellent communication and problem-solving skills
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