M365 Support Engineer

Sonalysts, Inc. is seeking an experienced Cloud Engineer with strong critical thinking and communication skills to secure, optimize, and manage our enterprise M365 environment. This role will focus on SharePoint Online, Microsoft Intune, and Microsoft Teams collaboration technologies within a secure, compliance-driven environment. The successful candidate will be a key contributor to the IT team and effectively manage multiple priorities to meet required deadlines. They will have the ability to play a key role in modernizing collaboration, strengthening endpoint security, and ensuring compliance within a highly regulated environment. What You Will Be Doing: The successful candidate will be a key contributor to the IT team and effectively manage multiple priorities to meet required deadlines. Responsibilities will include some or all of the following: Administer and optimize the Microsoft 365 ecosystem, including SharePoint Online, Microsoft Teams, OneDrive, Exchange Online, and Entra ID. Design, implement, and manage SharePoint Online architecture including site collections, hub sites, permissions models, document libraries, retention policies, and governance controls. Lead Microsoft Teams administration including policies, external collaboration, Teams lifecycle management, and integration with SharePoint and OneDrive. Manage and secure endpoints using Microsoft Intune, including device enrollment, compliance policies, configuration profiles, conditional access integration, and mobile application management (MAM). Implement and manage Conditional Access policies and Zero Trust security principles using Microsoft Entra ID in both cloud-only and hybrid environments. Administer identity services including Entra ID, hybrid identity integrations with Active Directory, SAML-based SSO integrations, and role-based access control (RBAC). Develop and maintain automation using PowerShell and Microsoft Graph to streamline M365 administration, reporting, and compliance enforcement. Implement data governance, retention, DLP, eDiscovery, and sensitivity labeling policies to support CMMC and other regulatory compliance requirements. Monitor tenant health, security posture, and user activity using Microsoft security and compliance tools. Support secure collaboration across GCC High environments as required. Design and implement configuration changes to align with Cybersecurity Maturity Model Certification (CMMC) requirements and other federal compliance frameworks. Provide user guidance and technical leadership for collaboration best practices and secure information sharing. What’s In It for You? Working on challenging and innovative IT projects. Learning and applying new tools and technologies. Salary ranges between $80,000-$130,000, dependent on experience, qualifications, and other relevant business criteria. Becoming an integral part of an innovative employee-owned company which includes: Flexible Time Program enabling an optimal work-life balance by permitting partners to arrange their work around personal appointments, parent-teacher conferences, children’s activities and the like, so long as the partner gets the job done on-time. Paid Time Off 401(k) Plan with company match Employee Stock Ownership Plan (ESOP) Sales Bonus Program Special Performance and Retention Bonus Program Health and Dental Insurance Dependent Care Assistance Plan Health Care Reimbursement Plan Employee Referral Bonus Program Professional Development through Tuition Reimbursement Program, Online Training Program and Targeted Skills Program Relocation Assistance to Southeastern Connecticut, to be in the vicinity of our Waterford, CT headquarters. Southeastern Connecticut offers unlimited waterfront access from restaurants to parks, beaches and downtown areas, hundreds of miles of hiking trails, thrilling nightlife entertainment, fascinating history, and abundance of farms and vineyards with offerings of markets and farm-to-table dinners and is conveniently located at the mid-way point of Boston and New York City and within an hour drive of three major commercial airports.  Visit Southeastern Connecticut for the famous lobster rolls, apple cider and steamed cheeseburgers and stay for the highly ranked schools, low crime rates and abundance of attractions. Required Qualifications: Bachelor’s degree in a relevant field (e.g., Information Technology, Computer Science, or a related discipline) from an accredited institution, or 5+ years of comparable professional experience.Experience with administration and maintenance of Microsoft 365 services including (but not limited to) SharePoint Online, Microsoft Teams, Intune, Exchange Online, and Entra ID in cloud or hybrid environments. Experience managing identity and access controls in hybrid Microsoft environments (Entra ID and Active Directory). Ability to work as part of a team that shares and documents knowledge. Strong written and communication skills. Must be a U.S. citizen, eligible for a U.S. Department of Defense (DoD) SECRET security clearance*. Preferred, but not required, experience in the following: Possess an active U.S. Department of Defense (DoD) security clearance*. Possess a cloud certification. Experience supporting Microsoft 365 in GCC High environments. Familiarity with CMMC, NIST 800-171, or other DoD cybersecurity compliance frameworks. Experience migrating on-premises collaboration or file services to SharePoint Online and Microsoft Teams. Experience developing automation using PowerShell and Microsoft Graph. *Obtaining a U.S. Government security clearance involves a comprehensive background check.  Candidates are eligible for a clearance if they have demonstrated sound financial management (including good credit) over time, are free of criminal records, have limited foreign contacts or ties, and other factors indicative of a position of trust to protect information sensitive to the U.S. Government.  Sonalysts, Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, disability, or other basis protected by law. This job is not available to residents of New York City because of local law restrictions there. Drug Testing Employer Job SummaryID: 2026-2450Category: ITType: Regular Full-Time