Average salary: $63,140 /yearly
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- ...A leading software company in San Jose is seeking a Sr Manager of Software Engineering & Applied AI to lead the development of AI-powered customer support solutions. The role involves defining technical strategies, managing a high-performing engineering team, and overseeing...SuggestedFull time
Adobe Inc.
San Jose, CA8 days ago $180k - $220k
...A leading technology company is seeking a deeply technical Support Engineering leader to build a high-performance global support organization. Responsibilities include architecting support systems, leading a team, and optimizing customer support processes. The ideal candidate...SuggestedFull timeLangChain
San Francisco, CA20 days ago$180k - $220k
...A leading tech company in California is seeking a Support Engineering leader to build a global support organization. The role involves architecting support systems, managing customer-facing teams, and ensuring high service quality. Candidates should have over 5 years in...SuggestedFull timeLangchain
San Francisco, CA20 days ago- ...incoming incidents/requests, identify patterns for automation and operations improvements. Provide hands-on Level 2/ Level 3 support for a platform running in GCP. Provide on-call support for any customer impacting Severity 1 or 2 incidents. Perform root cause...Suggested
Dun & Bradstreet
West Virginia15 days ago - The Retail Engineering Operations & Support Team (REOS) is seeking a Technical Support Operations Manager, who will be a leader and a key member of the REOS leadership team. The person in this role will collaborate with the leadership team on strategic alignment, develop...Suggested
$153k - $207k
...Boeing Company is currently seeking a Senior Missile Support Equipment Software Lead Engineer to join the precision engagement support equipment... ...potential for career growth into technical leadership or management positions, and we value the curiosity, tenacity and...SuggestedInterim roleCasual workRelocationVisa sponsorshipWork visaFlexible hoursShift workDay shiftBoeing
Saint Charles, MO19 hours ago- ...Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information... ...career-minded and goal-oriented individuals to provide exceptional managed IT services to our partners. The Sr ITSS Supervisor’s primary...SuggestedLocal areaRemote workShift workNight shift
Collegis Education
Draper, UT3 days ago cny20,000 - cny30,000 per month
Job responsibilities: 1. Develop product upgrading and optimization plans, provide improvement needs according to industry trends and competition, set upgrade priorities according to the company's situation, and continuously improve product experience. 2.Collect market...SuggestedFull timeOverseas$120k - $145k
Summary The Customer Support Engineer Lead is responsible for ensuring designated FINEOS customers operate with minimal disruption, and problems... ...to provide 24x7 support for the customer. The Lead role manages and motivates the allocated team members to deliver a...SuggestedWork experience placementInterim roleCasual workWork from homeHome office- ...Job Description Job Title: Service Manager – Service Desk/ IT Manager/Service Desk Manager Location: Dallas, TX (Onsite)... ...Right initiatives to reduce ticket volume and improve proactive support. Plan and coordinate tool upgrades and integrations. ITSM...SuggestedPermanent employmentWork at officeShift workWeekend work
Quantum World Technologies Inc.
Dallas, TX4 days ago $95 - $99.27 per hour
...Worksite: FLETC HQ (Glynco, GA) with support to Artesia, NM; Charleston, SC; and Cheltenham... ...processes and tooling (Ivanti/HEAT), manage performance and reporting, and... ...drive corrective actions Partner with engineering teams, vendors, and Government stakeholders...SuggestedSMX Services & Consulting, Inc.
Georgia5 days ago- ...new identity. The Service Desk Supervisor plays a pivotal role within FORTÉ by serving as the Managed Services operational leader responsible for customer support, resource allocation and management of the service component for several FORTÉ Business Units. This...SuggestedFlexible hours
FORTÉ
Denver, CO6 days ago - ...listeners to professional DJs and audio engineers. Our mission is to deliver premium sound... ...solutions with unmatched value and speed, supported by a dedicated and knowledgeable team.... ...implementing process improvements ~ Experience managing remote teams is a plus ~ Self-starter...SuggestedFull timeCasual workRemote workRelocation
audiosavings.com
Inwood, NY4 days ago - ...Responsibilities ●Deliver outstanding customer service and personalized support for all aspects of executive technology. ●Provide responsive... ...during meetings, presentations, and special engagements. ●Manage incidents and requests in an ITSM platform (e.g., Zendesk),...SuggestedWork at officeRemote work
Astreya
Seattle, WA6 days ago - ...Job Description We are seeking a seasoned Service Manager – Service Desk to lead end-to-end Service Desk operations, ensuring exceptional... ...initiatives to reduce ticket volume and improve proactive support. Plan and coordinate tool upgrades and integrations ....SuggestedPermanent employmentWork at officeShift workWeekend work
VLink Inc
Dallas, TX3 days ago - ...expectations and ensuring consistent coverage. Oversee daily support operations, ticket workflows, and service quality. Act as... ...knowledge of infrastructure, networking, identity and access management, and DNS. Experience supporting end-user devices and core productivity...Permanent employment
Gotham Technology Group
New York, NY4 days ago $95k - $110k
...Job Description Summary of Job: The IT Support Manager will be responsible for overseeing daily support operations, managing a team of IT support technicians, and ensuring that all technical issues are resolved promptly and efficiently. This hands-on role will support...For contractorsThe Honickman Companies
Pennsauken, NJ5 days ago- ...a skilled and motivated Service Desk Lead to oversee our IT support team and ensure the efficient delivery of technical support services... ...continuous improvement. This role will play a pivotal part in managing end-user support, driving process improvements, and leveraging...Part timeWork at officeRemote work
Robert Half
Schaumburg, IL23 hours ago - ...Job Description We’re searching for an IT Service Desk Manager who isn’t just keeping the lights on but shaping how support feels, functions, and evolves. This leader brings fresh ideas, a people-first mindset, and the technical backbone to run a high-performing support...
firstPRO, Inc
Ewing, NJ6 days ago - ...Job Description The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk. This role ensures the delivery of high-quality IT support services, manages a team of service desk analysts, and acts as the escalation point...
firstPRO, Inc
Ewing, NJ6 days ago - ...looking for a hands-on leader to run our day-to-day end-user support function. This person will guide a team of analysts, own the queue... ...), including incident, request, change, and knowledge management. ~ Proven escalation management and troubleshooting chops across...Shift work
firstPRO, Inc
Pennington, NJ5 days ago - ...Job Description Job Title : Service Desk Operations Manager Location : Columbia -MD (Remote / Hybrid if local to Columbia -... ...the day-to-day management of Tier 1 contact center operations supporting the program. This role ensures service delivery excellence, strict...Full timeLocal areaRemote work
Sparksoft Corporation
Columbia, MD4 days ago - ...to play, and community organizations we support to raise money and awareness together.... ...environment, while partnering closely with Engineering, SRE, DevOps, and Product. This... ...hygiene, and rigorous case lifecycle management. Use data and metrics to reduce case...Work experience placementLocal areaRemote workRelocationWork visaFlexible hours
Q2
Austin, TX5 days ago $125k - $135k
...Akkodis is seeking a Director of Technical Support for a Contract position with a client located in Omaha, NE. Ideally looking for applicants... .... This job is fit for you if you come in with experience into managing team and operations. If you are interested in this...Contract workTemporary workPart timeLocal areaAkkodis
Omaha, NE23 hours ago$180k - $220k
...agents ubiquitous. We provide the agent engineering platform and open source frameworks... ...hiring a systems-first, deeply technical Support Engineering leader to build a world-class... ...bruteforce staffing. 3. Knowledge Management & Scaled Deflection Make knowledge capture...Full timeWorldwideShift workLangchain
San Francisco, CA20 days ago$180k - $235k
...Principal Enterprise IT Engineer, IT & Security Location: Palo Alto, CA (on-site) About 1X... ...will define standards for identity, endpoint management, collaboration, and security while scaling IT infrastructure to support rapid organizational growth. You'll play a key...Full timeLocal area1X Technologies AS
Palo Alto, CA9 days ago- ...Job Description IT Infrastructure and Support Manager We are currently engaged in an exclusive search for an IT Infrastructure and Support Manager. This position will be responsible for assisting with a wide range of IT functions, including system administration...Work at officeRemote workVisa sponsorship
WorkTrust Solutions
Boston, MA2 days ago - ...Job Description Leading writer of Property & Casualty Reinsurance seeking an IT Lead/ Manager – IT Support Services in their NY office managing strategic initiatives and workflows, communications and team requirements for the global operations team. I have been supporting...Work at officeLocal areaRemote work
Garrison Associates LLC
New York, NY2 days ago - ...Summary / Purpose of Position: Reporting to the Director of Store Support, this position's primary responsibility is to support store... ...positive manner. As a lead member of the Thrift Care Team, the manager, as directed by the Director of Store Support, will cover staff...
Miracle Hill Ministries
Greenville, SC15 days ago - ...consistent delivery of high-quality technical support across the organization. Provide hands-on assistance, manage escalations effectively, oversee project completion... ...Escalate security incidents to Senior Systems Engineers and the CIO in accordance with Incident...Local areaRemote work
Schnitzer Properties
Portland, OR4 days ago
