Certified Medical Assistant

About Us It’s fun to work in a company where people truly believe in what they are doing! We’re committed to bringing passion and customer focus to the business. Position Summary The Medical Assistant supports providers in delivering high‑quality urgent care services. This role assists with patient intake, clinical procedures, front desk operations, and overall patient flow to ensure a safe, efficient, and positive experience for every patient. Essential Functions Register patients and collect required paperwork, insurance information, and eligibility verification. Process co‑pays and schedule appointments. Coordinate referrals to specialists as directed. Prepare patients for examination by confirming visit details, obtaining medical history, and documenting information in the medical record. Measure and record vital signs (e.g., blood pressure, temperature, pulse, height, weight). Perform point‑of‑care testing (e.g., flu, strep, urinalysis, EKG, pregnancy testing) and communicate results to providers. Draw and prepare blood specimens for laboratory analysis. Prepare and stock exam rooms; monitor supplies and inventory levels. Maintain accurate medical records, including scanning and documentation. Answer phones, manage correspondence, and maintain a welcoming reception area. Conduct patient follow‑up courtesy calls. Perform opening and closing duties, including cash handling, end‑of‑day reconciliation, and securing the facility. Perform daily equipment checks, quality control, calibration, troubleshooting, and submit repair requests as needed. Adhere to all clinical, safety, and organizational policies. Perform other duties as assigned. Education High School Diploma or equivalent — required. Graduate of a Medical Assisting Program — preferred. Work Experience Minimum of 1 year of Medical Assistant experience — required. Front desk or patient registration experience — preferred. Certifications Basic Life Support (BLS) — required at time of hire. Must be obtained through the American Red Cross (ARC) or American Heart Association (AHA). For candidates with less than three (3) years of Medical Assistant experience, one of the following certifications is required: CCMA, CMA, RMA, NCMA, NRCMA. In lieu of an approved MA certification, candidates may qualify through Experience‑Based Pathway (3+ years of MA experience and 1+ year in Hospital, Emergency Department, or Urgent Care setting), Alternative Credentials (Accredited School of Nursing — LPN or RN, EMT or Paramedic, Certified Nursing Assistant), or CPOE certification — must be obtained within two weeks of start date. Knowledge, Skills & Abilities Proficiency with basic Medical Assistant clinical duties. Strong computer skills; ability to type efficiently. Working knowledge of Microsoft Word and Excel. Detail‑oriented with strong organizational skills. Ability to work independently and collaboratively in a team environment. Excellent written and verbal communication skills. Demonstrated commitment to treating all individuals with fairness, respect, and cultural sensitivity. Benefits Medical, Dental, and Vision insurance. 401(k) with employer match. Employee Assistance Program (EAP) and wellness resources. Paid Time Off (PTO). Monthly incentive pay based on performance metrics. Career growth and advancement opportunities. Shift Availability Must be available weekends. Candidates must be willing to work between 8:00AM – 10:00PM, including coverage for a combination of the following shifts as needed: 8:00AM – 8:00PM, 10:00AM – 10:00PM, 8:00AM – 10:00PM. #J-18808-Ljbffr Inova-GoHealth Urgent Care, LLC