Certified Medical Assistant - Orthopedics (Clear Lake)

At Houston Methodist, the Medical Assistant Certified (MA) position assists in the examination and treatment of patients under direct supervision of clinical or administrative leadership. The position supports providers in patient care within assigned clinical areas, assists with examinations, procedures, diagnostic studies, treatment, and dressing changes, performs general administrative duties in accordance with CLIA, HIPAA, NCQA and governmental standards, as well as company policies and procedures. The MA participates in patient care under physician direction within the scope of a medical assistant and may also schedule appointments, ensure medical necessity compliance, and verify eligibility for care. FLSA Status Non-exempt Qualifications Education High School diploma or equivalent (e.g., GED, homeschool verification, partial or full post‑secondary completion) Experience Two years of Medical Assistant experience in a clinic/outpatient setting or one year in the Novice‑II position Licenses and Certifications Required BLS – Basic Life Support or Instructor (AHA) – American Heart Association Certified Medical Assistant via AAMA, NAHP, NCCT, NHA, Registered Medical Assistant, or EMT Preferred CPT – Certified Phlebotomy Technician (ACA) Skills and Abilities Demonstrates required skills and competencies through ongoing assessments and evaluations Proficient in speaking, reading, and writing English for patient and employee safety Communicates effectively with patients, physicians, family, and co‑workers using positive language principles Knowledge of medical practice and patient care, ability to assist with examinations, diagnostics, treatments, and equipment Maintains accurate medical records and clinical quality assurance Problem‑solving with sound reasoning and judgment Provides patient‑centered, compassionate, and competent care Computer skills for documentation and related tasks Completes continuous training and maintains certifications Essential Functions People Essential Functions Promotes a positive work environment, participates in teamwork, and resolves problems collaboratively Interacts with peers, staff, and physicians respectfully, encouraging open communication and timely reporting of patient information Contributes to improvement of department scores for employee engagement Service Essential Functions Provides care to patients under physician or nursing supervision, anticipating needs of the patient population Communicates with patients, records vital signs, reviews medications, collects history, and documents care in EMR per policies Follows up with patients to ensure compliance with recommendations, medications, lab results, and referrals Encourages patient utilization of MyChart Improves department patient satisfaction scores through peer accountability Quality/Safety Essential Functions Prepares treatment rooms and maintains equipment and supplies Reports patient observations to clinician, upholds privacy and safety of patients and families Sterilizes instruments and equipment under supervision Identifies improvement activities, reports near misses, and collaborates with the team to enhance quality and safety targets Finance Essential Functions Stocks exam rooms and manages inventory Uses resources efficiently, prioritizes tasks, and supports team members during high workloads Growth/Innovation Essential Functions Proposes innovative solutions through performance improvement projects and professional development Seeks guidance on decision‑making when needed Updates My Development Plan on an ongoing basis Supplemental Requirements Work Attire Uniform: Yes Scrubs: Yes Business professional: No Other (department approved): No On‑Call Employees may be required to be on‑call during emergencies; the position is not designated on‑call. Travel May require travel within the Houston Metropolitan area: Yes May require travel outside Houston Metropolitan area: No #J-18808-Ljbffr Houston Methodist