Director of Banquets

Opportunity: Director of Banquets Sea Crest Beach Resort is seeking a Director of Banquets to lead our high‑volume event operations, ensuring every guest experience and large‑scale function is smoothly executed. In a fast‑paced resort setting, the role will oversee day‑to‑day banquet setups, manage staff performance, and handle essential financial and billing procedures to keep operations running seamlessly. Key Responsibilities Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline or termination when appropriate. Maintain positive guest relationships and ensure banquet functions are executed in accordance with guest specifications. Work closely with the catering department to address service delivery or communication gaps. Supervise and visually inspect the set‑up of function rooms to ensure cleanliness and proper inventory. Oversee serving staff to ensure all federal, state, local, and corporate regulations and policies are adhered to in the serving of alcoholic beverages. Ensure that cash handling policies and procedures are followed by all banquet staff in cash handling positions. Abide by all accounting policies and practices to ensure SOX compliance. Enter billing information into the point‑of‑sale system to generate a final guest check. Check staff attendance according to schedules, and adjust and reassign server stations as necessary to provide quality service during functions. Set and maintain service standards through continued training of core staff utilizing in‑service meetings. Follow sustainability guidelines and practices related to HHM’s EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Qualifications and Background Bachelor’s Degree preferred. 3 to 5 years of banquet experience required. Work Environment and Context Work schedule varies and may include holidays, alternate shifts, and weekends. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching. HHM Hotels Benefits and Perks Competitive wages for full‑time and part‑time opportunities. Medical, dental, and vision health insurance. Paid time off. 401(k) company match. Daily pay. Free basic life insurance. 24/7 access to TELUS Health, a confidential work‑life resource. Travel discounts. Commuter transit and commuter parking benefits. Employee assistance and wellness program. Educational and professional development. Referral bonus program. #J-18808-Ljbffr