Automotive Service Advisor

Benefits:

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job description:

Haskins Automotive is seeking a full-time experienced Service Advisor.

Competitive compensation and benefits package with significant opportunity for career growth.

Haskins Automotive is a full-service independent dealer shop located in downtown Wellesley.

All inquiries will be handled in strict confidence.

Automotive Service Advisor Job Description:

Initiates automotive services and repairs by ascertaining performance problems and services requested; developing estimates; writing repair orders; maintaining customer rapport and records. Strong customer service and communication skills are required.

Schedule is 7:30am- 5:00pm Monday-Friday and 1 Saturday per month 8:00am- 1:00pm.

Automotive Service Advisor Job Duties: -Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; checking vehicle maintenance records; examining service schedules.

• Develops estimates by costing materials, supplies, and labor; calculating customer's payment. -Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system. -Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation. -Maintains automotive records by recording problems and corrective actions planned.

Skills/Qualifications: -Sales driven individual who is extremely organized and goal oriented -Self-starter with capability to implement and develop new processes -Successfully communicate with others with the ability to work collaboratively within a team -Minimum of three years of experience as an automotive service writer -Service advisor experience focused on European brands is preferable

Haskins Automotive benefits include: -Health Insurance w/ Company Contribution -Dental Coverage -Vision Coverage -401(K) Retirement Plan w/ Percentage Match! -Paid Holidays -Paid Personal Time Off (PTO) Days- 13 Days per Year!

-Paid Training & Career Development Program -Employee Purchase Plan

-AFLAC Voluntary Benefits Package

License/Certification:

Driver's License (Required)

Work Location: In person