Analytics Lead Operations & Business Insights

Position Overview

Analytics Lead - Operations & Business Insights

Want a seat at the table where operational decisions are made

In this role youll partner directly with managers directors and VPs across Electric Operations Gas Compliance and Field Service organizations to define meaningful KPIs shape analytics roadmaps and drive data-informed decision making.

Youll serve as the bridge between business stakeholders and analytics delivery teams translating operational goals into reporting priorities performance metrics and measurable business outcomes.

This is a business-facing role focused on stakeholder engagement KPI development requirements gathering and analytics strategy. If you enjoy turning business challenges into actionable insights and influencing how organizations measure success this is an opportunity to make a visible impact.

Key Responsibilities

Business Partnership & Strategy

• Partner with operational leaders to identify opportunities for performance improvement and data-driven decision making
  
• Facilitate KPI definition and performance measurement strategies across business units
  
• Lead workshops and requirements sessions with managers directors and executive stakeholders
  
• Develop analytics roadmaps and reporting priorities aligned to organizational objectives
  
• Support value realization efforts through operational performance measurement and reporting
  

Analytics Planning & Requirements

• Document reporting requirements business processes data requirements and success metrics
  
• Translate business objectives into analytics initiatives and actionable work plans
  
• Prioritize analytics requests and roadmap initiatives based on business value
  
• Collaborate with analytics delivery teams to ensure solutions address business needs
  
• Support monthly quarterly and annual performance reporting processes
  

Stakeholder Management

• Serve as a trusted advisor to operational and executive leaders
  
• Act as a liaison between business stakeholders and technical delivery teams
  
• Build consensus across multiple organizations with competing priorities
  
• Support change management and adoption of analytics-driven business processes
  

Data Governance & Continuous Improvement

• Support enterprise data governance and data quality initiatives
  
• Partner with stakeholders to improve data definitions reporting consistency and KPI alignment
  
• Identify process improvement opportunities related to analytics and reporting
  

Requirements

Required Qualifications

• Bachelors degree required
  
• 8 years of experience in business analysis analytics operations consulting project management or related fields
  
• Experience partnering directly with business stakeholders to gather requirements and define reporting needs
  
• Experience defining KPIs metrics scorecards dashboards or operational performance frameworks
  
• Strong communication and presentation skills with experience engaging directors and executive leadership
  
• Experience developing business cases roadmaps or strategic initiatives
  
• Ability to drive consensus among cross-functional stakeholders
  

Preferred Qualifications

• Utility industry experience
  
• Experience supporting Field Operations Asset Management Workforce Planning Compliance Risk Management or Service Delivery functions
  
• Experience with Power BI Tableau or similar analytics platforms
  
• Familiarity with SAP Maximo or other enterprise operational systems
  
• Experience with data governance data quality or master data initiatives
  
• Agile or project management experience
  

Ideal Backgrounds

Candidates may come from backgrounds such as:

• Senior Business Analyst
  
• Lead Business Systems Analyst
  
• Analytics Product Owner
  
• Analytics Consultant
  
• Business Intelligence Manager
  
• Operations Analytics Manager
  
• Reporting & Insights Manager
  
• Strategy & Analytics Manager
  

Benefits

Generous benefit package includes pto & med for W-2. C2C also an option.

Required Skills:

Stakeholder Management & Executive Communication KPI Development & Performance Metrics Business Analysis & Requirements Gathering Analytics Roadmap Development Operational Analytics & Process Improvement

Required Education:

Bachelor or equivalent experience