Senior Analytics Lead: Service Quality & Defect Reduction

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Intuit, Inc. is seeking an analytics leader to own the defect-reduction portfolio across the Expert Network and define the roadmap grounded in data. You will surface root causes, defend prioritization, and partner with product, platform, and operations to drive customer outcomes.

You will mentor Staff analysts, build AI-assisted playbooks, and translate insights into a prioritized, defensible roadmap that improves quality and reduces friction for customers.

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Vacancy posted 2 days ago

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