Traffic Management Specialist

Overview VHB is currently seeking qualified candidates to be embedded at our client location in Jersey City, New Jersey. Specialists are responsible for tracking and communicating current, planned and emergency information on the roads, rails and airports connecting people throughout the mid-Atlantic and northeast. TRANSCOM's 24/7 Operations Center in Jersey City is easily accessible by car and by PATH service from Manhattan. About the Position Some of the qualifications that make for a strong candidate include in-depth familiarity with tristate roadways, NYC bridge and tunnel crossings, and mass transit. Individuals who are tech savvy, enjoy data entry, are curious or fascinated by transportation, emergency management, traffic management or urban planning may also enjoy and excel in these roles. Reliability is essential, as is the commitment to working daily rotating shifts including Saturdays and/or Sundays. Responsibilities Gather and analyze real‑time information on the NY/NJ/CT regional transportation network and the northeast corridor from a wide range of sources, including transportation agency contacts, police/local agency contacts, data feeds from partner agencies, and Intelligent Transportation Systems. Confirm information with the operator of the facility involved, evaluate the significance of the incident and its effect on various agencies, distribute the information to the affected agencies, and provide follow‑up support. Identify ways for agencies to notify the public of transportation‑related problems by facilitating the sharing of resources such as highway advisory radio (HAR) or Variable Message Signs (VMS) among the agencies. Monitor and operate the client’s Intelligent Transportation Systems to rapidly obtain information on the regional transportation network, distinguish false alarms from actual incidents, ensure that the appropriate operating and police agencies are notified, and provide accurate and timely information to the agencies. Maintain accurate logs of all actions taken related to their functions during their shifts. Skills and Attributes Ability to read, comprehend and understand maps (GIS/GPS) Knowledge of the transportation networks – ability to identify major bridges, tunnels and interstates throughout the NY/NJ/CT region, and general familiarity with transit systems and major commuter rail lines. Ability to analyze data (graphs, trends, information on maps and charts) Computer skills – adept at utilizing common office word processing and spreadsheet software and the ability to learn new applications easily. Ability to multi‑task in a fast‑paced environment and work in high‑pressure situations. Excellent written and verbal communication skills. Familiarity with traveler information systems (511, travel time information, speed data). Strong knowledge of NY/NJ/CT roadways, bridges, tunnels and their owner agencies (DOT, MTA, etc.) and familiarity with transportation jargon (ITS, ICM, Connected Vehicle systems). Qualifications High school diploma or equivalent work experience in related fields (transportation, public safety, dispatch, or customer service environment). 0‑1 year of experience evaluating and coordinating information related to traffic data, incidents or conditions. Schedule Expectations 24/7/365 workplace – rotating shifts – potential for mandatory overtime – work holidays – work weekends – work extended shifts (12 hours). Applicants must be legally authorized to work in the United States without current or future employer sponsorship. The hourly rate for this position is $27/hr. In addition, VHB offers a holistic benefits package. Benefits Meaningful work on complex projects with real community impact. A collaborative, inclusive culture that values curiosity and shared success. Support to grow your skills and lead through change. Learning and development supported by evolving tools and technologies, including AI. Best‑in‑class benefits and a flexible, hybrid work environment. VHB is a proud Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by law. #J-18808-Ljbffr