Assistant Studio Manager

Job Description

Job Description

Func Fit | New York, NY

Location: Upper East Side, New York City
Employment Type: Full-Time
Reports To: Studio Manager (Founders)

About Func Fit

Func Fit is a next-generation fitness studio designed to help people get stronger, move better, and live longer. Our innovative, longevity-focused circuit workouts combine strength, mobility, balance, cardio, and brain training to help members feel better today and stay capable for years to come.

We believe fitness should be smart, efficient, welcoming, and, of course, fun. Our approach is rooted in science, delivered with exceptional service, and strengthened by community.

At Func Fit, we're not just building a fitness studio. We're building a community of people who want to invest in their long-term health and enjoy the process.

Our tagline says it all: The Workout That Never Gets Old.

The Role

We're looking for an energetic, personable, and results-driven Assistant Studio Manager to help lead the daily operations of Func Fit.

This person will be part hospitality expert, part sales enthusiast, part operations pro, part team manager and all-around people person.

As Assistant Studio Manager, you'll work closely with the Studio Manager and Founder to create an outstanding member experience, drive membership and package sales, support and motivate the member advisor team, and ensure the studio runs smoothly.

You'll be a key face of Func Fit, helping new clients feel comfortable, regulars feel recognized, and everyone feel excited to return.

The ideal candidate is proactive, detail-oriented, commercially minded, and genuinely passionate about health, wellness, and building relationships.

Key Responsibilities

Member Experience & Community Building

• Create a warm, welcoming, and inclusive environment where every client feels recognized, comfortable, and valued.
• Get to know members by name, understand their fitness goals, and build meaningful relationships.
• Deliver an exceptional client experience from the first inquiry through every studio visit.
• Help foster a strong sense of community through personal interactions, member recognition, special events, and milestone celebrations.
• Address client questions, concerns, and feedback promptly and professionally.
• Identify opportunities to surprise and delight members and encourage long-term loyalty.

Sales & Membership Growth

• Drive membership and package sales by educating prospective and existing clients about Func Fit's unique workout and benefits.
• Convert first-time visitors and introductory offer clients into ongoing members.
• Proactively follow up with leads, trial clients, and members approaching the end of their packages.
• Identify opportunities to upgrade memberships, encourage referrals, and improve client retention.
• Help achieve studio sales goals and key performance indicators.
• Support local marketing initiatives, community partnerships, and promotional events to attract new clients.
• Communicate the Func Fit value proposition confidently and authentically, without relying on high-pressure sales tactics.

Studio Operations

• Assist the Studio Manager in overseeing all aspects of daily studio operations.
• Ensure the studio is consistently clean, organized, fully stocked, and ready to welcome clients.
• Manage opening and closing procedures, class check-ins, bookings, waitlists, and client accounts.
• Help coordinate staff schedules, shift coverage, and day-to-day operational needs.
• Maintain accurate client records and ensure proper use of studio management software.
• Monitor supplies, merchandise inventory, and facility maintenance needs.
• Support the implementation and consistent execution of studio policies, procedures, and service standards.
• Step in to manage the studio independently when the Studio Manager is unavailable. 
  
• On an as needed, and as qualified basis, step in as a coach to support the coaching team in providing individualized attention to members as they perform exercises displayed on screens at each station.

Team Leadership & Development

• Help recruit, onboard, train, and support front desk team members.
• Lead by example in delivering exceptional hospitality, professionalism, and sales performance.
• Provide ongoing coaching, feedback, and encouragement to help team members succeed.
• Foster a positive, collaborative, and accountable team culture.
• Work closely with coaches to ensure a seamless experience before, during, and after classes.
• Help maintain consistent communication across the studio team.

Performance & Business Growth

• Partner with the Studio Manager to monitor studio performance, including sales, attendance, conversion, and retention.
• Identify trends and opportunities to improve the member experience and business results.
• Support execution of membership campaigns, special promotions, and studio initiatives.
• Bring new ideas and creative solutions to help Func Fit grow.
• Take ownership of assigned projects and follow through from planning to execution.

Qualifications

Required:

• 2+ years of experience in customer service, hospitality, retail, fitness, or a related client-facing business.
• Previous experience in sales, team leadership, or studio operations.
• Strong interpersonal and communication skills with a natural ability to connect with people.
• A proactive, solutions-oriented mindset and exceptional attention to detail.
• Comfort discussing pricing, memberships, and sales opportunities.
• Strong organizational and multitasking skills in a fast-paced environment.
• Ability to work a flexible schedule, including some early mornings, evenings, and weekends.
• Genuine enthusiasm for fitness, wellness, and helping people achieve their goals.

Preferred:

• Current personal training certification (e.g., ACE, NASM, or equivalent) to step in and support coaching staff as needed. 
• Experience in boutique fitness, wellness, hospitality, or premium service businesses.
• Familiarity with fitness studio booking and CRM platforms, specifically MindBody. 
• Experience managing front desk staff or supporting a retail or studio manager.
• Track record of meeting sales goals and building client relationships.
  

Why Join Func Fit?

This is an opportunity to be part of an exciting new fitness concept at the intersection of longevity, wellness, and community.

As Assistant Studio Manager, you'll play a meaningful role in shaping the member experience, developing the team, and helping grow a brand with big ambitions.

We're looking for someone who wants more than just a job—someone who takes ownership, brings positive energy, and wants to grow alongside us.

Ready to put the Func in functional fitness?! We'd love to meet you.