Asst General Manager

Assistant General ManagerThis dynamic Assistant General Manager will support all operational aspects, including guest and employee satisfaction, financial performance, sales, and revenue generation, ensuring a solid return on investment. Working alongside the General Manager, the Assistant GM will help implement property-wide strategies, brand service strategies, and initiatives to exceed guest expectations. As a Concord Leader you will be responsible to:Inspire greatness in your team.Encourage and support team members to reach their full potential.Create a work environment that is a Great Place to Work for all.Lead with integrity, transparency, respect, and professionalism.Care for your team and their families.Responsibilities:Ensures that all brand standards are being maintained in each area of the propertyOversees the operation of all hotel property departmentsMaintains current licenses and permits as prescribed by local, state, and federal agenciesProvides a safe working environment in compliance with OSHA/MSDSEnsures compliance with all corporate accounting proceduresCovers front desk shifts as neededEnsures each department has accurate and complete inventory and all supplies are maintainedAssists and approves department managers' scheduling against guest and hours/occupied room goalsAssists team supervisors and managers with constructive coaching and counselingFocused on guest satisfaction scores and strategies for improvementProvides excellent customer service by being readily available/approachable for all guestsAssists managers in proactive hiring and ensures appropriate staffing levels in all areasQualifications:Minimum 3–5 years of hospitality management experience, preferably in a hotel environmentStrong leadership and team development skillsExcellent communication, interpersonal, and organizational abilitiesProven track record in guest satisfaction and employee engagementKnowledge of hotel operations, budgets, and financial reportingAbility to work flexible hours, including nights, weekends, and holidaysBenefits (Full-Time Associates Only):Competitive wagesMedical, dental, and vision insuranceLife insurance and short/long-term disability options401(k) with company matchTuition assistanceDiscounted room rates at Concord-managed hotelsTraining, development, and career advancement opportunitiesWhy Join Concord?At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity. Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer: "We Are Concord!" We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.