General Manager | Rooftop | NYC

Job Description

Job Description

GENERAL MANAGER & MANAGING PARTNER

High-Volume Mexican-Inspired Cocktail Bar & Restaurant | Midtown West, NYC

Full-Time | In-Person | $135,000 – $160,000+

ABOUT THE OPPORTUNITY

This is not a traditional General Manager position.

This is an opportunity to build, lead, and ultimately become a true operating partner in one of New York City's most exciting hospitality repositioning projects. A leading independent NYC hospitality group is seeking an exceptional General Manager & Managing Partner to lead the next chapter of a high-profile Mexican-inspired cocktail destination and fusion restaurant in the heart of Midtown West, Manhattan.

Following a significant ownership investment and complete venue transformation, this property is entering a new era. The physical space has been upgraded, the culinary and beverage programs are being elevated, and the brand is being repositioned to attract a more sophisticated and affluent guest demographic. Ownership is committed to returning this venue to its status as one of New York City's premier hospitality destinations — historically generating annual revenues exceeding $7 million.

We are not looking for a caretaker. We are looking for a driver. We are looking for a builder. Most importantly, a leader who understands how to create energy, inspire teams, drive revenue, elevate guest experiences, and operate a business as if it were their own.

THE OPPORTUNITY

This position combines the responsibilities of General Manager, Director of Operations, Business Development Leader, Culture Builder, Revenue Driver, and Future Partner. The ideal candidate understands that exceptional hospitality businesses are not maintained — they are constantly built, refined, and improved.

KEY RESPONSIBILITIES

Leadership & Team Development

• Recruit, hire, train, mentor, and develop management and hourly teams
• Build a culture of accountability, professionalism, and hospitality excellence
• Lead by example during service
• Develop future leaders within the organization
• Establish clear performance expectations and measurable goals
• Maintain strong employee retention and engagement

Revenue Growth & Business Development

• Drive year-over-year sales growth and increase guest frequency and spend
• Expand private event and corporate sales opportunities
• Build relationships with neighborhood businesses, hotels, concierges, and local influencers
• Collaborate with marketing teams on promotions, social media, and strategic initiatives
• Identify new revenue opportunities and maximize profitability across all revenue streams

Guest Experience

• Deliver a best-in-class hospitality experience and maintain exceptional online reputation scores
• Resolve guest concerns with professionalism and urgency
• Develop systems that create memorable and repeatable guest experiences
• Ensure every guest interaction reflects the venue's brand standards

Financial Performance

• Assume full ownership of P&L performance
• Manage labor costs and scheduling efficiency
• Control food, beverage, and operating expenses
• Improve inventory systems and purchasing controls
• Analyze weekly financial reporting and develop action plans based on performance metrics
• Consistently drive EBITDA growth

Food, Beverage & Nightlife Operations

• Partner with culinary and beverage leadership on menu development
• Elevate cocktail and service standards
• Maintain operational excellence during high-volume service periods
• Oversee venue programming and guest-facing initiatives
• Create an environment that seamlessly blends dining, cocktails, and nightlife

Strategic Partnership with Ownership

• Work directly alongside ownership and senior leadership on long-term growth initiatives, concept evolution, capital improvement projects, and future expansion opportunities
• For the right individual, this role has the potential to evolve into a genuine long-term partnership opportunity

QUALIFICATIONS

Required Experience

• 5+ years of General Manager experience in high-volume NYC hospitality operations
• Strong food, beverage, nightlife, and events experience
• Demonstrated history of driving sales and profitability growth
• Experience managing teams of 50+ employees
• Advanced understanding of labor management and cost controls

Leadership Traits

• Entrepreneurial mindset with strong executive presence
• High emotional intelligence and excellent communication skills
• Relentless attention to detail and competitive drive
• Accountability-focused leadership style with the ability to inspire and motivate teams

Financial Acumen

• Deep understanding of restaurant financial statements
• Strong labor management, inventory, and purchasing expertise
• Budget development, revenue forecasting, and cost control systems

COMPENSATION & BENEFITS