Customer Service Trainer

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Are you passionate about training and developing people to grow their skills? Join Uline as a Customer Service Trainer, where you’ll develop impactful learning solutions to support employee success and ensure legendary customer service across North America. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Design and conduct training sessions using a variety of techniques to support employee success and drive high performance. Evaluate Customer Service training needs and provide recommendations to improve processes and procedures. Serve as a liaison for training teams across Uline’s Corporate Headquarters and our regional facilities. Create a welcoming and positive learning environment that encourages employee growth and development. Minimum Requirements Bachelor’s degree in adult learning, corporate training or related area, or equivalent experience. Experience with existing and emerging training methods and tools. Proficient in Microsoft Office. Excellent communication, interpersonal and leadership skills. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Café featuring affordable daily meal options from local restaurants. On-site fitness center and beautifully maintained walking paths. Best-in-class, clean, modern facilities. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled #J-18808-Ljbffr