Learning Facilitator

Job Description: The Adult Learning Trainer will support a dynamic digital team that is responsible for managing 8 divisional websites and a wide array of IT systems. This role will focus on auditing, organizing, and refining training processes across multiple business units, with a strong emphasis on adult education principles. This role will be responsible for bringing fresh perspectives from other industries and help streamline onboarding and ongoing training efforts. Qualifications: Proven experience in adult education, training coordination, or instructional design. Strong organizational skills with the ability to manage multiple training streams. Experience conducting training audits and implementing process improvements. Excellent communication and interpersonal skills; ability to work with diverse personality types. Familiarity with digital marketing, IT systems, and regulatory environments. Experience with tools like Adobe Workfront is preferred. Background in marketing or exposure to cross-functional teams. Responsibilities: Serve as the primary point of contact for project intake by facilitating communication between team members, stakeholders, and leaders. Independently develop and maintain detailed project plans, outlining tasks, timelines, and dependencies, and work alongside the Project Manager on strategic initiatives, as assigned. Drive communication and project requests between IT and business requesters to successfully deliver program, enhancement, or material launch. Proactively monitor, manage, and make necessary adjustments to project plans based on fluctuating program details. Collaborate closely with clients, authors, designers, content creators, and technical resources to manage end‑to‑end digital marketing projects, ensuring timely and successful delivery. Conduct thorough quality checks on deliverables to ensure business requirements are met and resolve any issues or discrepancies in deliverables. Utilize Workfront project management software to traffic projects through to successful completion. Support the governance, management, and quality of assets by understanding the MLR ad/promo approval processes and ensuring adherence to process/policies for the go‑live of digital marketing materials. Participate directly in digital marketing project meetings and independently provide timely updates, transcribe actions, and follow up with teams to deliver against project timelines. Collaborate with the project team(s) to measure the speed and quality of delivered activities and identify/recommend areas for improvement. Negotiate between resources and stakeholders to find the optimal program timeline flexing between agile and waterfall project plans. #J-18808-Ljbffr