Healthcare Site Manager II — Operations & Patient Access

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence. BayCare is currently in search of our newest Site Manager II who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions. Position Details Location: Tampa - Bruce B Downs Primary Care Status: Full Time (Exempt) Shift: 8:00 AM to 5:00 PM (may vary) Days: Monday – Friday The Site Manager II is responsible for: Overseeing utilization management and daily business operations of the physician practice at the facility. Possessing a clear understanding of the financial, operational, administrative, and regulatory aspects of the facility. Ensuring HIPAA compliance and Risk Management at the facility level. Overseeing maintenance and purchasing for the facility. Being responsible for patient access to services, insurance contract verification, utilization management, charge entry, collections, clinical support management, quality improvement, referral relations, patient satisfaction, personnel management, and problem solving. Acting as liaison to Director of Physician Services, Director of Clinical Quality and Compliance, and Director of CBO. Maintaining office hours Monday through Friday 8:00 AM to 5:00 PM. Education Required: High School or Equivalent Or Bachelor's in Business Or Bachelor's in Healthcare Experience 4 years leadership in a health delivery setting with High School Diploma or Equivalent; or 5 years physician or ambulatory clinic office with High School Diploma or equivalent; or 2 years leadership in a health delivery setting with Bachelor's Degree; or 3 years physician or ambulatory clinic office experience with a Bachelor's Degree. Specific Skills Critical thinking and problem solving skills; computer skills appropriate to the position. Medical terminology use and understanding. Teamwork; written and verbal communication skills. Time‑management and customer service skills. Independence and problem solving. Clear communication with individuals at all levels of the organization. Analysis of systems and processes and problem solving solutions. Organizational and financial management skills. Benefits BayCare offers a competitive total reward benefits package including medical, dental, vision, paid time off, tuition reimbursement, 401(K) match and additional annual contribution, annual performance appraisals with merit increases, annual team award bonus, community discounts and the chance to be part of an amazing team. Equal Opportunity Employer Veterans/Disabled #J-18808-Ljbffr BayCare Health System