DWU - CESC - Team Associate Special Assignment Quality Technician - 1st Shift

Job Summary:

Assists Engineers in carrying out production-related and inspection jobs; assists in monitor materials quality in processing plants and making the required adjustments; maintains and supports documentation and records. Works under moderate supervision.

Key Responsibilities:

Compares the physical characteristics of components, materials, equipment and products to technical specifications to identify defects. Conducts simple tests (for example on electrical function, reliability, packaging quality). Records results and prepares simple technical reports. Provides product and component testing using a range of measurement equipment. Assists customers in understanding/interpreting product specifications and application of measurement data. Participates in measurement uncertainty studies for measurements associated with measurement or calibration results. Ensures proper maintenance and calibration of the measurement and test equipment.

Competencies:

Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Decision quality - Making good and timely decisions that keep the organization moving forward.

Manages conflict - Handling conflict situations effectively, with a minimum of noise.

Resourcefulness - Securing and deploying resources effectively and efficiently.

Measurement Science - Analyzes measurement processes throughout the relevant traceability chain to identify and quantify sources of measurement uncertainty relevant to the appropriate applied measurement science, “Metrology” e.g. Chemical, Dimensional, Electrical, Mechanical, Optical and Radiation and Physical.

Quality Process Management - Proficient application of quality tools and methods (e.g. APQP, FMEA, PPAP, SPC, Capability studies, Process Audit, inspection, test, etc.) to ensure quality of products, processes and services.

Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Laboratory Management - Leads technical resources while managing the business aspects of a laboratory using measure to control both the technical and business aspects of the organization and assuring the requirements of the appropriate certifications and/or accreditations are met.

Education, Licenses, Certifications:

High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

Experience:

Requires some work experience and intermediate level knowledge obtained through training or on-the-job experience.

• Strong written and verbal communication skills
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint)
• Ability to read and interpret product drawings, specifications, and tolerances
• Working knowledge of GD&T (Geometric Dimensioning & Tolerancing) preferred
• Ability to use measurement equipment (e.g., gauges, calipers, etc.)
• Welding knowledge preferred
• Prior shop floor/manufacturing experience required
• Position is based on the shop floor with access to a laptop and desk
• This position is 100% on-site; overtime and weekend work may be required based on business needs
• Perform duties aligned with the Quality Technician role to support plant quality objectives
• Act as a primary point of contact on the shop floor for quality-related issues, problem-solving, and documentation support
• Support Quality Engineers (QE) with data collection, analysis, and investigation activities
• Participate in root cause analysis (e.g., 8D, A3) and assist in implementation of corrective actions
• Maintain accurate, complete, and audit-ready quality records and documentation
• Assist with containment activities, rework verification, and nonconformance tracking
• Support adherence to inspection plans, control plans, and standard work
• Perform in-process and final inspections to ensure products meet specification requirements
• Identify and escalate quality issues in a timely and structured manner
• Support continuous improvement initiatives (scrap reduction, process stability, quality improvements)
• Understand and apply quality standards; support and coach operators to ensure adherence
• Create and communicate quality alerts based on customer complaints

Job Quality

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Shop

ReqID 2430809

Relocation Package Yes

100% On-Site Yes

Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit to know your rights on workplace discrimination.