Client Office Phlebotomist-Full-time Days DC

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient‑first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you’ll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. Job Description This is a full‑time, 40‑hour per week, phlebotomy position located at a client site in Aurora. The position requires Monday‑through‑Friday work hours of 7:45 am – 4:15 pm. Fluency in Spanish is strongly preferred. Responsibilities Performs phlebotomy and other lab specimen collections per age‑related standards and in accordance with departmental policies, protocols, and procedures. Demonstrates the AIDET model and optimizes patient safety to reduce the likelihood of medical/health‑care errors. Receives and reviews physician orders; ensures that all necessary information is included for appropriate lab services. Enters accurate orders for lab tests in accordance with department policies, protocols, and procedures. Communicates using the patient communication model and provides appropriate post‑phlebotomy patient care. Processes specimens in a timely manner to ensure stability and integrity of samples including labeling, centrifuging, aliquoting, freezing, and packaging specimens for transport in accordance with established protocols and policies. Reviews and records refrigerator temperature(s) and QC/QA records. Reports concerns through the Corrective Action Log and to maintenance for repair. Findings are reported to supervisor or manager. Understands operation and maintenance of equipment pertinent to the job. Follows up with all outstanding orders on manifest log and communicates completed or uncompleted draws/charges/results as appropriate. Communicates and notifies Laboratory and/or Physician of problems with specimen procurement for optimal care. Maintains a safe work environment, holds self‑accountable for safe work practices; including adhering to biohazard waste procedures and ensuring proper storage and timely pickup of biohazardous waste. Performs lab‑related clerical duties including order entry, verification of test result receipt, patient information retrieval, and utilization of email, medical record systems, handheld and desktop devices, ordering and maintaining supply inventory, filing and sanitizing equipment as necessary. Uses department’s resources efficiently; participates in efforts to reduce costs and streamline work processes. Adheres to continuing education expectations; completes and signs‑off on competency assessments. Demonstrates the value of teamwork on a consistent basis; interacts with and assists others in a professional manner. Applies critical thinking, sound decision making, and judgment to investigate and resolve challenging situations. Complies with all organizational policies regarding ethical business practices. Performs other duties as assigned. Required Qualifications High school diploma or equivalent. Phlebotomy certification through a nationally recognized organization or training from a phlebotomy school or medical institution or one or more years of phlebotomy experience in a healthcare setting or CMA certification. Preferred Qualifications Experience performing phlebotomy on a broad range of patient types. Experience with processing lab specimens, transferring specimens, and handling a centrifuge. Familiarity with medical EMR systems. Knowledge of medical terminology. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well‑being while providing protection for unexpected life events. Equal Opportunity Employer Northwestern Medicine is an equal‑opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. #J-18808-Ljbffr