Payroll Operations Analyst job at RTX Corporation in Dallas, TX, Greenville, TX

Payroll Operations Analyst (Hybrid) Locations: US‑TX‑Greenville‑6201 • US‑TX‑Dallas‑547A (Hybrid role; commuting distance of Dallas/Greenville, TX) Job Description The Payroll Operations Analyst – Off‑Cycle Processing role serves as a subject matter expert responsible for executing and overseeing payroll actions across multiple RTX business units, including Raytheon, Collins Aerospace, Pratt & Whitney, and Corporate. The analyst ensures accurate calculation, validation, reconciliation, and compliance of off‑cycle payments, special earnings, transfers, terminations, military differential pay, and daily employee data changes. The analyst applies federal regulations such as USERRA, SOX controls, union CBAs, and RTX policies while conducting detailed reviews and resolving escalated cases. Partners closely with LOA, Payroll Operations, Time & Labor, HR, and business unit stakeholders to ensure timely, precise, and audit‑ready payroll transaction processing across the enterprise. What You Will Do Audit and validate multiple off‑cycle payroll processing procedures, ensuring accuracy of earnings, deductions, tax impacts, and special pay while meeting strict payroll deadlines. Oversee and ensure timely delivery of payroll processing signoffs, serving as the subject matter expert for calculations. Partner closely with LOA, HR, and other teams to ensure accurate documentation, approvals, and data inputs across all business units. Develop, publish, and analyze metrics reporting to monitor SLA adherence, identify processing trends, and highlight improvement opportunities. Provide insights and recommendations to leadership to drive quality, accuracy, and operational efficiency. Act as the SME and primary escalation point for payroll cases, including issues requiring multi‑system research, employee communications, policy interpretation, or coordination across HR, LOA, Time & Labor, and business unit stakeholders. Manage incoming report distribution and tracking, ensuring accurate validation, routing, and follow‑up across payroll teams. Maintain audit‑ready records for all reports and processing actions. Monitor and manage shared team inboxes, triaging incoming requests, prioritizing urgent actions, and ensuring timely responses. Identify items requiring escalation or cross‑functional collaboration and maintain complete documentation of resolutions. Review process improvement intake, gathering enhancement ideas from the team, assessing feasibility, and partnering with Payroll Ops leadership to suggest process, system, or control improvements. Qualifications You Must Have A Bachelor's Degree or equivalent experience working with corporate payroll. 1+ year of experience in payroll operations or an adjacent field, preferably in a large multi‑business unit organization. Qualifications We Prefer Experience working with tools such as ADP EV5, Workday, SNOW, and reporting systems. Proficiency in customer service management and expertise on handling case escalations. Experience processing termination and transfer transactions related to final pay and other time‑off payouts across business units. Familiarity with payroll‑related compliance processes and regulations. Advanced Excel analytical skills (Pivot Tables, Xlookup, etc.). Ability to work with complex multi‑system workflows, adhering to federal laws and regulations while maintaining strong attention to detail. Strong analytical, reconciliation, and audit skills. Benefits Competitive salary range: 57,200USD – 108,800USD. Medical, dental, vision, and life insurance. Short‑term and long‑term disability, 401(k) match, and flexible spending accounts. Flexible work schedules, employee assistance program, and parental leave. Paid time off, holidays, and educational assistance. Additional benefits dependent on business unit and collective‑bargaining agreement. Equal Opportunity Employer RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. #J-18808-Ljbffr Remote