Case Manager: Bilingual (Spanish/English)

Community Associate

With Direction and guidance from the Social Service Director, community associates will deliver on-site trauma-informed social services at city sanctuary hotels throughout New York City. Working cooperatively with hotel operation and security staff, community associates will welcome and engage migrant an asylum-seeking single adult, families with children, or adult families (without children as they enter the sanctuary hotel and navigate New York City. Community Associates will compete culturally sensitive assessments to identify strengths, barriers, and service needs; make referrals to address those needs; and coordinate with City agencies, immigration services, and other community-based organizations.

Compensation & Benefits:

Estimated Starting Salary Range for Community Associate : $24.04/hour

Pay commensurate with experience.

Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided.   Benefits are subject to change with or without notice.

Community Associate Responsibilities Include:  

• Culturally sensitive registration, intake, roster tracking, and assessment
• Bilingual Spanish/English case services
• Referrals to community-based programs and organizations
• Coordination with interpretation and translation services
• Coordination with the NYC Department of Education (DOE) on student registration, school placement, attendance, transportation, and troubleshooting as needed
• Referrals to ESL instruction
• Referrals for childcare
• Medical care coordination
• Coordination with the Mayor’s Office of Immigration Affairs (MOIS)
• Referrals to immigration legal services
• Other tasks as necessary to facilitate delivery of necessary services to clients, including storage and distribution of packaged meals.
• Performs other job-related duties as assigned

Community Associate Experience, Education, Skills, Abilities requested:  

• Bachelor’s degree or relevant social services experience with people who are vulnerable and have experienced significant trauma. Preferred bachelor’s degree in social work or other human services field + two years of relevant experience working with people who are vulnerable and have experienced significant trauma
• Excellent verbal and written communication skills
• Ability to learn quickly and problem solve
• Strong organizational skills
• Ability to work independently and as part of a team
• Basic understanding of immigration laws and procedures
• Fluent in English and Spanish (written and spoken) preferred 
• Solid understanding of trauma and experience delivering trauma-informed services
• Crisis intervention experience
• Knowledge of immigration laws and regulations
• Understanding of child development and child welfare
• Past applicable job experience may include, but is not limited to: Community Coordinator, Shift Lead, or Community Engagement Manager. 
• Must pass pre-employment qualifications of Cherokee Federal

Company Information:

Cherokee Nation Management & Consulting (CNMC) is a part of Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about CNMC , visit cherokee-federal.com.

#CherokeeFederal #LI

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

Similar searchable job titles

1.   Community Coordinator
2. Shift Leader - Community Services
3. Community Operations Supervisor
4. Resident Services Supervisor
5. Community Engagement Manager

Keywords 

1. Community
2. Associate
3. Shift Supervisor
4. Coordination
5. Leadership

Legal Disclaimer:  Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request.

Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.