Residential Manager

Benefits Competitive salary Flexible schedule Free uniforms Opportunity for advancement Training & development Residential Manager Description Residential Managers coordinate all operations and activities for consumers, including staff supervision, acting as agency/community liaison, and directing consumer training, programming, and family support. Consumer Support Act as liaison, advocate, and coordinator for consumer involvement in support groups, self advocacy, vocational programming, transportation services, integrated community activities, recreation, and learning independent living skills. Provide and ensure communication of medical and health issues to staff, agency nurses, families, etc., using appropriate logs when necessary. Implement and follow‑up on all support services recommendations. Monitor staff performance management, including evaluations and developmental plans, disciplinary actions, etc., for all program staff as scheduled. Arrange and schedule all training for all program staff. Supervise staff training and development through teaching, acting as a role model and guiding staff on how to appropriately work with and interact with consumers, other staff, families, and guardians. Present and implement all agency policies and procedures. Participate in the interviewing and hiring of new staff. Inform supervisor as needed about pertinent issues. Coordinate staff and on call schedules. Carry beeper on rotational schedule; respond while on‑call to program needs including covering open shifts. Ensure maintenance of the Division of Developmental Disabilities licensing standards. Attend/chair as needed manager, supervisory, and staff meetings; ensure dissemination of all information to staff and others. Ensure completion/submission of all required daily, bi‑weekly, monthly, quarterly and annual reports as scheduled. Routinely review all required reports, logs, mail, requests, etc. as needed, maintaining an organized filing system. Coordinate all aspects of program financial procedures including monitoring of utility use in accordance with agency and Division of Developmental Disabilities’ policies. Coordinate all aspects of consumer financial procedures in accordance with agency and Division of Developmental Disabilities policies. Assure the proper and prudent expenditures of all funds. Oversee maintenance of the physical plant and vehicles to include cleanliness, decor, safety issues, emergency situations; practice preventative maintenance; ensure compliance with OSHA standards. The employee agrees to cooperate with the Agency and BDDS Staff during any inspection or investigation. Perform additional duties as required by the nature of the position or as requested by the supervisor. Required Experience Minimum of 2 years of supervisory experience in a residential care setting, preferably supporting individuals with developmental disabilities, mental health needs, or other support needs. Demonstrated experience managing direct support staff, including scheduling, training, coaching, and performance evaluation. Proven ability to ensure compliance with state regulations (such as BDDS, Medicaid Waiver, or similar oversight bodies). Hands‑on experience with individual service plans (ISPs) and documentation requirements. Previous involvement in incident reporting, resolution, and follow‑up. Experience maintaining a safe and person‑centered living environment for residents. Familiarity with budgeting, inventory control, and basic facility maintenance coordination. Preferred Experience Prior experience working under Indiana’s BDDS or Medicaid Waiver system. Experience conducting internal audits and leading site inspections. Background in trauma‑informed care or behavioral support services. CPR/First Aid certified or willingness to obtain certification prior to hire. Use of electronic health record (EHR) or service tracking systems. This position will start as hourly with the potential of becoming salary as soon as 60‑90 days. #J-18808-Ljbffr