Program Manager

Summary

The Program Manager works in cooperation with other program managers as part of the program team led by a local Senior Program Manager. The Senior Program Manager allocates the management of one (or more) of the programs in her/his scope to the program manager. The Program Manager's role is to lead all stakeholders to ensure customer satisfaction and economic performance of a program while monitoring and managing program risk level. The Program Manager is in charge of conducting program activities in accordance with the Safran Program management referential.

Location- Twinsburg, OH OR Sarasota, FL – must be onsite

Essential Duties and Responsibilities

• Manage customer satisfaction, profitability of business plan and control the risk level on a program
• Lead the cross-functional and multicultural integrated program team (IPT) in charge of the project. Fully understand the project management methodology (management of costs, deadlines, quality, etc.) and implement it as part of a program activity.
• Leads program status meetings internally and with the customer; anticipate and manage difficulties in advance. Assess and manage program-related risks. Implement specific methods to analyze and process risks, based on quantitative and qualitative risk assessment.
• Ensure application of the program management process for the program
• Participate to construction and approval of the program's business plan during bid phase.
• Build the program level MTP with support from the business
• Monitor program performance
• Ensure clear and consistent program reporting (internal and external)
• Ensure efficient steering of a program
• Ensure deployment of efficient corrective action in case of any drift on a program
• Organize program reviews (and PROMPT milestone for program in development or in service)
• Support Program audit on a program where required
• Participate in the improvement of the program process

Leads programs from contract award through end of service, ensuring delivery of contractual, financial, customer, and operational objectives. Responsible for coordinating development, industrialization, production support, risk management, supply chain readiness, and change management to achieve program goals and a successful transition to serial production. Supports bid and proposal activities by validating recurring and non-recurring cost estimates and ensuring a sound business case. For R&T programs, manages schedules, milestones, budgets, technology roadmaps, and Technology/Manufacturing Readiness Levels (TRL/MRL) in partnership with Sales and Marketing.

Typical Scope

• Annual budget: $1M to $5M
• Annual revenue: $1M to $10M
• Direct customer management responsibility
• Multi-country program coordination
• Complex development program leadership

Qualifications

Education and/or Experience

• Bachelor's degree from an accredited university and 3 years of professional working experience in engineering, programs or related function.
• Strong track record with proven experience, including experience leading cross-functional teams
• Experience of working within a matrix organization
• Experience within an Engineering environment is strongly preferred
• Aerospace and/ or defense program management experience strongly preferred
• Training and experience in applying Program Management standards and tools to a business. (Program planning, monitoring and control, integrated program management and risk management).
• Must understand constraints of operational activities (order fulfilment process, Turn Around Time, procurement cycle, operational learning curve, efficiency, production burden, cost escalation)

Skills

• Leadership Skills strong leadership and the ability to interface with cross-functional disciplines; using strong interpersonal skills to drive tasks to completion
• Project/program management: Fully understand the project management methodology (management of costs, deadlines, quality, etc.)
• Emotional Skills: Self-motivated with problem solving and decision making skills. Emotionally resilient and able to work effectively against demanding targets in a complex, multi-disciplined environment
• Negotiation Skills: Ability to conduct negotiations internally or externally with customers, partners, competitors, etc. and reach consensus, in line with program objectives
• Customer Management: Ability to establish a relationship of trust with customers and stakeholders. Experience of converging on the needs of all parties in a form of shared and mutually acceptable solutions.
• Autonomy: Ability to manage a team, organize activities and make decisions without supervision
• Delegation: Ability to create confidence with the team and empower the team to manage programs
• Communication: Ability to deliver a synthetic and clear communication in a respectful manner.
• Financial: working knowledge of Program / Business finance: Gross Margin & EBIT, Capitalization and Revenue Recognition, NPV & IRR.

Work Experience – Technical Knowledge

• Managing programs (program manager).
• Product manager or technical project Manager directly interfacing with customers and having some level of technical interface

Physical Demands

Stationary most of the day

Work Environment

The work environment is a manufacturing plant Ability to travel for domestic and overseas business (25%+)

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