Senior Manager - Compliance Training Lead

Work Location Charlotte, North Carolina, United States of America Hours 40 hours per week Pay $115,440 - $186,160 USD per year Line Of Business Compliance Job Summary The Senior Manager – Compliance Training Lead is responsible for leading the U.S. Compliance Training function, driving the strategy, design, governance, and execution of enterprise compliance learning programs. This role ensures employees receive timely, effective, and regulatory‑compliant training by partnering with Compliance subject matter experts, HR, business leaders, and other stakeholders to develop and deliver a comprehensive compliance training program. The leader oversees curriculum planning, content development, training operations, reporting, and continuous improvement while providing strategic guidance on regulatory requirements, training governance, risk mitigation, and audit readiness. This position also leads a team responsible for training analytics, execution, and program administration, using data and insights to continuously improve learning effectiveness and support executive decision‑making. Key Responsibilities Develop and execute the U.S. Compliance Training strategy, including the multi‑year vision, annual training plan, curriculum, and delivery roadmap. Lead the design, development, review, approval, and maintenance of compliance training materials, including instructor‑led training, e‑learning, facilitator guides, communications, and reference resources. Establish and oversee an enterprise‑wide compliance training governance framework that aligns with regulatory requirements, internal policies, and business priorities. Conduct ongoing training needs and skills assessments to identify capability gaps and drive continuous improvement of the training program. Partner with Compliance subject matter experts, HR, Legal, and business leaders to define training requirements, target audiences, delivery methods, timing, and curriculum updates. Ensure all training content remains accurate, current, and aligned with applicable banking regulations, consumer protection laws, and internal policies. Monitor regulatory developments and advise stakeholders on training implications resulting from new or amended regulatory requirements. Oversee end‑to‑end execution of compliance training, including planning, approvals, deployment, completion tracking, issue resolution, and audit readiness. Develop and maintain training metrics, dashboards, and executive reporting to monitor program effectiveness, completion rates, regulatory compliance, and operational performance. Analyze training data to identify trends, risks, gaps, and opportunities, providing actionable recommendations to senior leadership. Identify compliance risks, control weaknesses, and training deficiencies, leading remediation efforts and ensuring timely resolution of issues. Provide expert compliance guidance to business partners regarding regulatory requirements, implementation strategies, and compliance risk management. Lead or contribute to enterprise and cross‑functional initiatives involving regulatory change, governance, training effectiveness, or process improvement. Serve as the primary escalation point for training‑related issues, ensuring appropriate governance, accountability, and timely resolution. Lead, coach, and develop the Compliance Training team, establishing performance expectations and fostering a culture of collaboration, continuous improvement, accountability, and operational excellence. Build strong relationships across Compliance, HR, Risk, Audit, Legal, and business functions to influence decisions and drive successful program outcomes. Represent the Compliance Training function with senior leadership by communicating program status, emerging risks, key milestones, and strategic recommendations. Identify opportunities to improve training processes, technology, reporting, and operational efficiency while supporting a strong culture of compliance and risk management. Education & Experience Undergraduate degree or equivalent work experience. 10+ years of experience. Desired Skills & Experience Prior experience in a training function (preferably in the financial services industry). Demonstrated experience designing and executing enterprise training programs. Strong understanding of compliance frameworks and regulatory expectations (e.g., training governance, audit readiness). Proven ability to manage complex, cross‑functional initiatives with multiple stakeholders. Experience developing or overseeing training content (e.g., instructor‑led, e‑learning, communications). Advanced Excel and data analytics expertise. Advanced PowerPoint skills. Strong analytical skills. Exceptional attention to detail. Strong verbal and written communication skills. Strong organizational skills. Ability to convey complex information clearly to stakeholders. Ability to manage multiple priorities and drive outcomes in a highly regulated environment. Ability to manage projects/assignments independently while collaborating effectively across functional teams. EEO & Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at View email address on click.appcast.io. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. #J-18808-Ljbffr TD