Payment Processing Analyst

Payment Processing AnalystFreeman Mathis & Gary, LLP is a nationally recognized Am Law 200 law firm with over 500 attorneys servicing clients in 40 offices and 22 states seeking a Payment Processing Analyst in our Atlanta office. The Payment Processing Analyst is responsible for managing and optimizing payment processing operations for direct hire matters to ensure efficiency and accuracy for timely receipts. This role involves analyzing payment data, identifying trends, and implementing strategies to improve payment processing workflows and minimize risks. The Payment Processing Analyst works closely with internal teams and billing partners to troubleshoot issues, resolve discrepancies, and enhance the overall payment experience for direct hire clients.The following set of success factors describe the characteristics of those who are successful in our Firm:Helpful, Congenial, Personable, PositiveUnpretentious, Approachable, Respectful, Team OrientedAccountable, Takes Ownership, Corrects MistakesOrganized, Timely, Confidential, Responsive (within 24 hours)Essential Job Functions:Collect, analyze, and interpret payment data to identify patterns, trends, and anomalies.Evaluate existing payment processing workflows and identify opportunities for optimization and automation.Develop and implement strategies to streamline payment processes, reduce manual intervention, and enhance operational efficiency.Collaborate with cross-functional teams to implement processesEnsure the tracking and upkeep of a spreadsheet that identifies cases or matters requiring a credit card to be on file.Accurately send authorizations and or charge credit cards held in the card vault for firm invoicesMonitor and manage expired or declined cardsPrioritize various and changing responsibilities while being organized and detail orientedAbility to process and screen data to verify any discrepancies with systemsComplete special assignments and requests as directed by manager timely and accuratelyOther duties as requiredEducation, Experience, and Skills:Bachelors' Degree preferred in Finance, Accounting, Economics or other related field of studyInternship, Co-op or other professional work experience desiredInsurance collections experience in a law firm strongly preferredExperience using accounting softwareExcellent organizational and problem-solving skills requiredDedicated to providing service beyond expectationExcellent communication and interpersonal skillsAbility to multi-task, prioritize and work under tight deadlinesTop-notch organizational skills for optimal workflow and efficiencyExcellent time management skillsDemonstrates a strong attention to detail, catches errors and corrects them quicklyAbility to perform at high levels in a fast-paced, dynamic work environmentAdaptable to changing priorities and work demandsPro-active, follows through with minimum direction, and displays initiativeExhibits a positive attitude and has confidenceWhat we offer you:Competitive compensationComprehensive benefits package, including medical, dental, and visionHSA and FSA plans available for employees and dependentsWork-life balanceGenerous PTO policy401K plan including a 3% Employer Safe Harbor contributionFirm paid life insurance and long-term disabilityEmployee Assistance ProgramYear-end bonuses and referral fee programsEEO StatementFreeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug?free workplace policy, which includes the ability to pass a pre?employment drug screen. Employees may be subject to reasonable?suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.