Bilingual Customer Activation Representative with Life & Health License

Providing bilingual support in customer activation and concierge services, the full-time Bilingual Customer Activation Representative with Life & Health License will assist customers in both English and Spanish, handling policy inquiries, collecting premiums, and ensuring compliance, while working remotely from any US location. Key responsibilities Communicate with partners to support policy inquiries and claims assistance in both English and Spanish Provide real-time bilingual support to Spanish-speaking partners and resolve policy-related questions Follow up with customers to collect pending requirements and document all actions in the system Required qualifications High School Diploma or GED Minimum of 1-2 years of experience in customer service-oriented work Fluency in Spanish (speaking, reading, and writing) Knowledge of insurance administration procedures and products Ability to handle multiple tasks in a fast-paced environment