Program Coordinator

Location: Prince George's County, MD / Remote Reports To: Director of Programs Works Closely With: Outreach & Volunteer Coordinator About Opal's Heart Opal's Heart is a 501(c)(3), all-volunteer nonprofit dedicated to providing dignity, essential supplies, and support to unhoused individuals in the Metropolitan D.C. area - one Care Bag and Care Meal at a time. Position Summary The Program Coordinator is responsible for planning, organizing, and overseeing Opal's Heart outreach programs, including Care Meal distributions, Care Bag outreach, and special initiatives. This role manages program logistics, community partnerships, supply planning, and impact tracking, while working in close collaboration with the Volunteer Coordinator to ensure programs are properly staffed and run smoothly. Key Responsibilities Program Planning & Logistics Plan and coordinate outreach events, distributions, and special initiatives Develop program schedules, timelines, and operational plans Identify supply needs and coordinate procurement and preparation Ensure locations, permits (if needed), and partner arrangements are confirmed Create run-of-show plans for outreach days Community Partnerships Build and maintain relationships with shelters, community groups, and service partners Coordinate outreach schedules and joint service efforts with partner organizations Represent Opal's Heart professionally in community settings Event Execution (Shared with Volunteer Coordinator) Support on-site leadership during outreach events Troubleshoot issues related to logistics, safety, or service flow Ensure program goals and service standards are upheld Data, Evaluation & Reporting Track program outputs such as meals served, care bags distributed, and locations served Maintain organized program records and documentation Provide data and summaries for grant reports, donor communications, and board updates Collaboration with Volunteer Coordinator Share program schedules and staffing needs in advance Coordinate roles and assignments for outreach events Communicate changes or special requirements related to programs Support volunteer leadership development during events Administrative & Organizational Support Assist with program budgeting and expense tracking Contribute to planning meetings and organizational strategy discussions Support seasonal campaigns and special projects Qualifications Required Strong organizational and project coordination skills Excellent communication and interpersonal abilities Ability to manage multiple priorities and changing conditions Commitment to serving individuals experiencing homelessness with dignity and respect Reliable transportation and ability to attend outreach events Preferred Experience in nonprofit programs, social services, or community outreach Experience coordinating logistics or managing events Basic data tracking and reporting experience (Google Workspace, Excel, or similar) Core Competencies Compassion and cultural humility Strong problem-solving skills Dependability and accountability Collaborative, team-oriented mindset Ability to remain calm and flexible in dynamic environment

**THIS IS A NON-PAYING VOLUNTEER POSITION **

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