Director, Customer Experience & CX Strategy
$140k - $155kWindow Nation
Window Nation in Fulton, Maryland seeks a Director of Customer Experience to shape support after installation, oversee service and warranty, and drive a cohesive CX strategy across teams. Lead leaders, align CRM, self-service, knowledge management, and metrics; manage budgets and vendor performance while delivering high-quality, cost-efficient customer care. Salary range $140,000–$155,000 per year. #J-18808-Ljbffr Window Nation
- ...About the Role Total Wine & More is seeking a Sr. Director, Customer Strategy & Insights to join our growing Corporate Strategy team. This... ...insights into enterprise strategy, differentiated experiences, growth initiatives, and measurable business results. As...SuggestedHourly payMinimum wage
$140k - $155k
...safety, and value of homes for customers nationwide. In doing so, we’... ...and welcoming. Behind that experience are teams who care about our... ...in their work. As our Director, Customer Experience, you’ll... ...Operations, you’ll set the CX strategy, develop leaders, and bring...SuggestedPermanent employmentFull timeWork at office$105k - $150k
...for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business...SuggestedPermanent employmentFull timeTemporary workRemote work$115k - $165k
...for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business...SuggestedPermanent employmentFull timeTemporary workRemote work$131.2k - $177.6k
...-to-end, align technical solutions with customer goals, build high‑performing teams, and... ...DoW customers. Our team bridges mission, strategy, and technical implementation to drive mission... ...About the team AWS values diverse experiences. Even if you do not meet all of the preferred...SuggestedWork at officeFlexible hours1 day per week$194.5k
...Local Government, and Education (SLED) customers throughout **Maryland and West Virginia*... ...Enterprise Account Manager will own the sales strategy for assigned accounts and opportunities,... ..., and create a consistent customer experience. ***Education and Experience:**** University...Temporary workWork experience placementLocal areaRemote workWork from home- ...innovation, accountability to excellence, customer focus, efficiency, and unwavering... ...products and service capabilities. Support strategies related to activation, engagement and... ...process Required Skills & Experience ~5+ years prior experience in a client...
$171.83k - $243.29k
...environment.Brief Job Overview The Director, Strategic Customer Development, North America is a senior... ...Sales position leading commercial strategy execution for USP portfolio of standards... ...to deliver exceptional customer experience and achieve commercial objectives.You...Full timeWork at officeRemote workWorldwide- Build‑A‑Bear Workshop is seeking Bear Builder associates who deliver exceptional guest service in our retail stores. You will help guests create personalized furry friends, engage with guests, and uphold brand standards in a welcoming environment. The role requires a high...
$50k - $60k
...maintain service contracts within a defined customer base and/or geographical territory. The... ...develop and execute a customer-focused strategy that will lead to greater retention of... ...Candidates with a combination of education and experience will also be considered.* Over the...Contract workTemporary work- X-energy is looking for a Manager of Customer Relationship Management to support the growth of... ...development goals through effective engagement strategies. The ideal candidate will have a bachelor’s degree, ten years of experience in the nuclear energy sector, and a strong...
- ...will be responsible for developing and executing client growth strategies, identifying opportunities to expand BC’s service offerings,... ...collaborate effectively within multidisciplinary teams. Developing experience in proposal support and pursuit participation. Working...Full timeTemporary work
$28 - $31 per hour
...exceptional service to seller and buyer clients. As a Customer Success Manager, AKA "Agent Experience Manager" you are the first person our customers meet... ...requests Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass...Work at officeRemote workFlexible hours$114.1k - $190.1k
...employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a... ...to continuously enhance the experience of our employees and customers. Overview This is a full-time, hybrid or onsite C&I career...Full timeTemporary workWork experience placementLocal areaWork visaFlexible hours$155k - $175k
...GTM Success to join our GTM Success team. This is an exciting opportunity to help set the strategy for the teams responsible for ensuring our customers have a frictionless experience while using our world-class GTM solutions. You'll be responsible for developing and...Work at officeWorldwide3 days per week$143.1k - $238.5k
...employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a... ...to continuously enhance the experience of our employees and customers. Overview This is a full-time, hybrid or onsite C&I career...Full timeTemporary workWork experience placementLocal areaWork visaFlexible hours- ...Customer Manager, Membership & Sales The purpose of this position is to serve as a frontline... ...expected to ensure a maximum positive experience from each external and internal... ...efficiency. The incumbent's coach will be the Director of Customer Service. Education,...Contract workWork experience placementWork at officeLocal area
- H&R Block, Inc. is seeking a year-round Block Advisor Tax Advisor in Laurel, MD. You will prepare tax returns, interview clients to assess finances, and offer personalized recommendations. This in-person role builds lasting client relationships and utilizes Block’s training...
$300k - $350k
...its clients by harnessing world-class people and data-driven strategy. We believe that the power of people and AI can have a meaningful... ...-term relationship health.QualificationsMinimum of 10 years’ experience and proven track record in client management or business...$55k - $60k
...successful candidate will be responsible for ongoing communication with established customers, as well as training and developing our local franchisees. If you have prior customer service experience and a desire to expand your career, we want to hear from you! Coverall...Work at officeLocal area- ...we build on this momentum, we are seeking a dynamic and experienced Customer Service Manager to join our team immediately. This pivotal role offers the opportunity to shape the customer experience during a time of strategic expansion and innovation. This position includes...Immediate start
$255 per day
...service requests, account administration, and customer inquiries. The manager is responsible for... ...Service Desk or Help Desk operations. Experience supporting Federal ITSM environments and... ...Service Management Customer Experience (CX) Workforce Management Performance Metrics...Full time$61k - $80k
...financial services with an emphasis in providing an excellent customer experience* Planning experience and knowledge of financial markets and... ...Value You Deliver* You are key to the Fidelity relationship strategy* Deepening client relationships through long term mentorship...Work at office$19.53 per hour
...hour POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide...Hourly payFull timeWork experience placementLocal areaRemote workFlexible hoursAfternoon shift$133k - $222.7k
...secure, scalable solutions that drive mission outcomes, elevate customer experience, and fuel Microsoft’s growth.The DIB OU will directly manage... ....ResponsibilitiesBuild and execute a cohesive, data-driven strategy to shape, capture, and close strategic growth opportunities...Ongoing contractContract workFor contractorsWork experience placementWork at officeLocal area$75k - $135k
...publicly traded corporations. We provide complete wealth management strategies and education including 401(k) management. \n \n The... ...\n · Bachelor’s degree \n · Minimum 2 years’ experience as a Client Relationship Manager working for a FA(s) \n ·...Work at office- ...Area Customer Service CoordinatorJoin our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional... ...suite and other computer operations.Demonstrated with prior experience in customer service or related fields.Commitment to personal...Work at officeWorldwideRelocation packageFlexible hoursShift work
$94.13k
...passionate about providing best in class customer service through efficiency,... ...experts to deliver exceptional customer experiences. Cultivate lasting relationships with... ...insights from the field, helping shape sales strategies, market approach, and team success....Full timeTemporary workFor contractorsWork at officeLocal areaFlexible hours- ...its previous name, Mayer Hoffman McCann P.C.Qualifications RequiredHigh School Diploma or GED requiredMore than 5 years customer service experience in the insurance industry requiredMust maintain current required licenses and certifications relevant to field of expertiseDemonstrates...
- ...Job Title: Area Customer Service Coordinator Summary: Join our team as an Area Customer Service Coordinator, where you'll be... ...High school diploma with at least 12 months of relevant work experience Flexibility and adaptability to meet the demands of a dynamic...Work experience placementWork at officeWorldwideFlexible hoursShift work
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