Patient Safety and Experience Specialist (Roseville)

Job Description Located in the metropolitan area of Sacramento, Adventist Health corporate headquarters has been based in Roseville, California for more than 40 years. In 2019, we unveiled our WELL‑certified campus – a rejuvenating place for associates systemwide to collaborate, innovate and connect. Job Summary Supports the Reporting and Learning System (R&LS) operations, assisting with event data entry, reporting, and user support. This role helps maintain system accuracy by following established workflows, escalating issues to the supervisor and providing basic assistance to end users. Also supports data submissions to and reports from the Patient Safety Organization (PSO), produces standard and custom reports, and helps leaders identify safety trends and opportunities for improvement. Job Requirements Associate’s Degree or equivalent combination of education/related experience (Required) One year of experience in clinical data entry or healthcare operations (Required) Licenses / Certifications Certified Professional in Healthcare Quality (CPHQ) or Certified Professional in Patient Safety (CPPS) certification (Preferred) Essential Functions Assists with R&LS configuration, including facility/location setup and user access. Follows established procedures for system updates and changes. Escalates technical issues to supervisor or IT. Provides training and ongoing support to users on event capture and standard report access. Answers routine questions and directs complex issues to senior staff. Assists in developing user guides, tip sheets, and training materials. Assists with preparing data files for PSO submissions and submits the data to the PSO. Helps maintain organized records of submissions and reports. Reviews PSO reports and disseminates findings to stakeholders. Develops and maintains standardized R&LS reports for leadership, committees, and frontline teams. Collaborates with leaders to build custom reports tailored to specific departments or initiatives. Translates data into clear, actionable insights that inform safety improvement work. Analyzes R&LS data to identify trends, risks, and opportunities for improvement. Collaborates with Patient Safety Specialists, Program Managers, and Directors to align findings with organizational goals. Recommends enhancements to R&LS workflows and reporting to improve usability and data accuracy. Performs other job‑related duties as assigned. Organizational Requirements Adventist Health is committed to the safety and wellbeing of our associates and patients. All associates must receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E‑Verify. About Us Adventist Health is a faith‑based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, medical staff, and volunteers driven in pursuit of one mission: living God’s love by inspiring health, wholeness and hope. #J-18808-Ljbffr Adventist Health