Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2025 and we’re currently a growing team of two with a strong foundation and big goals ahead. Before opening my office, I spent 20 years in the sporting industry, and I made the move into State Farm because I wanted the opportunity to run my own business while making a real difference by helping people protect what matters most.

Outside of work, I’m a retired ultramarathoner, and that mindset carries into how I lead: consistent effort, staying motivated, and always working to improve. I believe success comes from showing up every day, doing the right things, and taking care of people the right way.

For our team, we offer work-life balance and licensing reimbursement, along with a supportive environment where you’ll have room to grow and learn. Our office culture is laid back but focused, we like to have fun, keep things positive, and get the job done with purpose. We’re family-oriented, motivated, and big on continuous improvement.

We’re looking for a self-starter who’s caring, coachable, and driven - someone who enjoys being part of a team and takes pride in doing great work. If you want to join a new agency with strong leadership, a great culture, and long-term opportunity, we’d love to meet you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Tim Urbine - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.