Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency has proudly thrived for 7 years, fueled by a passionate team of 4 full-time and 2 part-time members who bring energy and dedication every day.

And yes — we serve some of the BEST coffee around! ☕️ (Seriously, it’s legendary!) Plus, every Friday is a celebration with delicious donuts or burritos, and the option to skip lunch and clock out early at 4 PM.

My journey began as a team member while I was still in college. Before becoming an agent, I gained invaluable experience working at the corporate office as an Agency Field Specialist, where I helped launch the company’s internal sales and escalation teams. I also hold a securities license along with the prestigious CLU & ChFC designations, ensuring expert guidance for our clients.

Giving back is at the heart of everything we do — we regularly support local non-profits and invest in our community.

Our culture is built on learning, growth, and empowerment. We seek highly self-driven individuals eager to grow, so together we can make a bigger impact. Our team isn’t just colleagues — we’re a family, supporting each other’s dreams and celebrating every success along the way.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Becky Ledbetter - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish highly preferred.