Field Service Manager
Foodmateglobal
Functieomschrijving Als Field Service Manager ben je verantwoordelijk voor het aansturen, monitoren en de verdere ontwikkeling van de Field Service Teams binnen meerdere operationele entiteiten. Je bewaakt de voortgang, vaardigheden en ontwikkeling van de teams en zorgt ervoor dat iedereen beschikt over de juiste middelen, ondersteuning en feedback om het werk optimaal uit te voeren, bijdragen aan de kwaliteit, veiligheid en professionaliteit van de serviceorganisatie. Verantwoordelijkheden Efficiënte inzet van Field Service Engineers. Stimuleren van een cultuur van continue verbetering via Lean‑principes. Initiëren en coördineren van projecten en verbetertrajecten gericht op professionalisering van de dienstverlening. Samenwerken met service-, engineering- en customer service teams om klanttevredenheid te maximaliseren, serviceprocessen te verbeteren en commerciële kansen te benutten. Beheren van de medewerkerscompetenties, coaching, ontwikkeling en beoordeling. Eigen verantwoordelijkheid nemen voor complexe klantissues en passende oplossingen. Effectief verbinden van interne en externe stakeholders. Qualificaties Minimaal MBO/HBO werk- en denkniveau, bij voorkeur techniek. Technische achtergrond, bij voorkeur in de foodsector. Ervaring als leidinggevende in een technische serviceomgeving. Goede communicatieve vaardigheden in Nederlands en Engels. Inzicht in serviceprocessen en teamontwikkeling. Wat levert Foodmate op? Een team van leuke collega’s in een innovatieve omgeving met ruimte voor persoonlijke ontwikkeling en eigen inbreng. Voortbouwend volgens CAO Metalektro; reiskostenvergoeding, 27 vakantiedagen, 13 ADV‑dagen bij fulltime dienstverband. Collectieve kortingen op zorgverzekering. #J-18808-Ljbffr Foodmateglobal
Vacancy posted 4 days ago
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