Field Claims Adjuster Auto Damage Salisbury, MD

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As an auto damage claims adjuster youll serve as Progressives point of contact with customers directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently youll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills along with strong attention to detail and a passion for providing excellent customer service.

This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.

Duties and responsibilities

Complete vehicle inspections write estimates determine total loss evaluations and set clear expectations and timelines
Negotiate repair process with body shops
Document information related to the claim and make decisions consistent with claims standards and local laws
Evaluate and handle claim payments and resolution of claims without payments
Review and determine validity of any supplement requests