General Manager | Confidential New Opening | Charlotte, NC

Job Description

Job Description

Position: Confidential General Manager

Compensation: $125,000 - $145,000 base salary

Schedule: Full-time | Flexible schedule including evenings, weekends, and holidays

Benefits: Competitive benefits package, 401k, PTO

We’re conducting a confidential search for an experienced General Manager to lead the day-to-day operations of a high-level, full-service restaurant in Charlotte, NC .

This is a hands-on leadership role for someone who understands that exceptional hospitality starts with a strong team, thoughtful leadership, and consistent execution. The General Manager will have meaningful ownership over restaurant operations, financial performance, team development, and the overall guest experience.

The ideal candidate is a polished, confident operator who enjoys being on the floor, develops strong leaders, and knows how to balance the details of daily operations with the bigger picture of building a successful restaurant.

What You Bring to the Table:

• Lead all aspects of restaurant operations while maintaining an energetic, polished, and welcoming environment
• Hire, onboard, train, schedule, coach, and develop restaurant leadership and hourly teams
• Build a positive, accountable culture centered around hospitality and team engagement
• Maintain a strong floor presence and lead by example during service
• Partner with culinary leadership to ensure consistent execution of food, service, and hospitality standards
• Oversee labor, scheduling, inventory, purchasing, cash handling, payroll, and other administrative functions
• Understand restaurant financials and use sales, labor, and cost information to drive performance
• Identify operational challenges, waste, loss, and inefficiencies and implement effective solutions
• Own guest recovery and ensure concerns are handled thoughtfully and professionally
• Prepare and review schedules, reports, financial information, and other operational documentation
• Partner with ownership and leadership on restaurant initiatives, menu changes, events, and operational improvements
• Develop managers and create a strong pipeline of future restaurant leaders

Why You’ll Love This Opportunity:

• $125K–$145K + bonus
• Meaningful ownership over the restaurant’s people, operations, and performance
• Opportunity to lead within a high-caliber hospitality environment
• Collaborative leadership culture focused on hospitality, accountability, and continuous improvement
• Opportunity to influence team culture and the overall guest experience
• Potential for continued growth within an expanding restaurant organization

Required Work Experience:

• Proven General Manager experience in a full-service, high-volume restaurant environment
• Demonstrated success leading and developing restaurant teams
• Strong understanding of restaurant operations, service standards, and guest relations
• Experience with restaurant financials, labor management, budgeting, and cost controls
• Experience with scheduling, inventory, purchasing, cash handling, and administrative responsibilities
• Ability to lead effectively in a fast-paced, high-volume environment

Preferred Work Experience:

• Experience managing an upscale, polished, or elevated full-service restaurant
• Experience overseeing significant restaurant revenue and complex operations
• Strong background in developing managers and building leadership teams
• Experience partnering closely with culinary leadership

Personal Qualities:

• Hospitality-first leader who genuinely enjoys taking care of people
• Confident, polished, and highly visible on the floor
• Strategic thinker who is equally comfortable getting into the operational details
• Collaborative and team-oriented with a strong sense of accountability
• Calm and solutions-focused in high-pressure situations
• Organized, financially minded, and comfortable balancing multiple priorities
• Strong communicator who can earn trust across all levels of the organization
• Passionate about creating memorable guest experiences and building a high-performing restaurant culture