Systems Analyst

Kforce has a client that is seeking a Systems Analyst in Fort Lauderdale, FL to support a large-scale loyalty program operating across multiple venue types. This role supports hundreds of active installations, including new site openings, testing initiatives, and ongoing operational monitoring. This is a hands-on, analytical role focused on system health, data flow accuracy, testing support, and behavioral analysis of the loyalty platform. Key Responsibilities:

• Support new system installs and ensure accurate data flow from point-of-sale (POS) systems
• Monitor system health and operational performance across multiple live environments
• Execute and support test plans for defect fixes and major releases
• Assist with system analysis to identify anomalies or suspicious activity patterns
• Partner with internal IT and business teams to troubleshoot and resolve issues
• Support ongoing program optimization as the loyalty platform continues to scale
• 3-5 years of experience in a System Analyst, Application Support, or similar role
• Strong analytical and troubleshooting skills
• Experience executing test plans and supporting system releases
• Ability to analyze system behavior and identify trends or irregularities
• Comfortable working across multiple systems and data sources
• Strong communication skills and willingness to learn new business processes

• Exposure to data analysis or pattern recognition (e.g., fraud detection scenarios)
• Awareness or interest in AI and machine learning concepts (not required)
• Experience supporting POS, transaction-based, or loyalty systems